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will allow companies to reach WhatsApp’s 1.5 billion users to manage service interactions and engage with customers directly through Zendesk Chat. Enterprise

Zendesk acquires Smooch Technologies to offer next-gen conversational messaging experiences

Together, Zendesk and Smooch will drive the next wave of connected conversations on a variety of messaging channels, including WhatsApp.

By Voice&Data Bureau
May 23, 2019 06:05 IST 2 Min read
Agora will be the exclusive provider of real-time voice and video solutions to power KENT CamEye’s live streaming and voice calling features. Broadband
Agora.io powers KENT CamEye with live streaming car security system in India
By Voice&Data Bureau
May 22, 2019 05:27 IST 3 Min read
Uniphore will use the funds to accelerate its go-to-market in North America, invest in research and development for the next wave of innovation on its platform Enterprise
Artificial intelligence to reach human-level intelligence by 2040: NEORIS findings
By Voice&Data Bureau
May 22, 2019 05:00 IST 2 Min read
The term – Blended AI – Keith Budge says was coined recently by his company, Genesys. To understand this concept, VoicenData interacted with Keith Budge. Enterprise
Bringing in the concept of ‘Blended AI’; Genesys respects the human touch in automated contact center operations
By Anusha Ashwin
May 21, 2019 12:13 IST 2 Min read
The CCBR was conceived and funded by Kris Gopalakrishnan to conduct research activities to map human brain connectivity architecture. Enterprise
Kris Gopalakrishnan inaugurates new premises of IIT-M's Center for Computational Brain Research 
By Voice&Data Bureau
May 21, 2019 06:41 IST 3 Min read
Sajan Pillai retires, Krishna Sudheendra becomes new CEO of UST Global Enterprise
As Sajan Pillai retires, Krishna Sudheendra named new CEO of UST Global
By Voice&Data Bureau
May 20, 2019 07:57 IST 2 Min read
Tech Mahindra's collaboration with Rakuten Aquafadas will help it to further innovation in the AI, ML, and Digital Transformation space. Enterprise
Tech Mahindra, Rakuten Aquafadas join forces to tech-enable enterprises of the future
By Voice&Data Bureau
May 17, 2019 06:19 IST 2 Min read
Vodafone Idea is undergoing a digital transformation journey and the agility provided by the new HPE OSS solutions will enable the company to prepare for new demands Enterprise
Vodafone Idea will exploit HPE's AI solutions to bring about zero touch network operations
By Voice&Data Bureau
May 17, 2019 05:59 IST 2 Min read
Dell Technologies' Education Services has launched its Platform Acceleration Lab (PAL) with a vision to transform the way the world builds software. Enterprise
Dell Technologies launches Platform Acceleration Lab in Bangalore
By Voice&Data Bureau
May 16, 2019 08:12 IST 2 Min read
Parag Naik Broadband
“Saankhya Labs’ patented 5G Radio Broadcast is critical for future mobile television technology”: Parag Naik
By Anusha Ashwin
May 15, 2019 10:47 IST 7 Min read
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