Subscribe

0

Interview

Gurpal Singh, Startek Interview

Balancing automation and empathy in the CX evolution: Startek

AI and human empathy are shaping the future of customer experience, blending automation, personalisation, and real-time support for a new digital era.

By Punam Singh
Apr 28, 2025 13:09 IST 8 Min read
Sujit Chaudhari of Tata Elxsi Interview
Smart, secure, swift: Enabling India’s next-gen critical communication
By Shubhendu Parth
Apr 01, 2025 13:39 IST 5 Min read
Deshbandhu Bansal Interview
Telcos race to monetise network APIs as industry shifts to platform models
By Voice&Data Bureau
Feb 21, 2025 12:54 IST 3 Min read
Pratik Shah F5 Interview
Built-in device security face constraints of limited computational power
By Voice&Data Bureau
Feb 18, 2025 10:42 IST 2 Min read
IMAGE Interview
Managing complex networks is critical in Industry 4.0
By Shubhendu Parth
Jan 23, 2025 19:58 IST 5 Min read
image Interview
NaaS means different things to different customers
By Minu Sirsalewala
Jan 22, 2025 22:19 IST 4 Min read
Driving telecom innovation with AI and automation Interview
Driving telecom innovation with AI and automation
By Punam Singh
Jan 21, 2025 15:14 IST 5 Min read
image Interview
Zoom’s mission is to deliver an AI-first work platform
By Voice&Data Bureau
Jan 20, 2025 12:22 IST 6 Min read
Berjesh Chawla, MD & Lead – Communications, Accenture in India Interview
Telcos under pressure: Balancing cost and growth in a changing market
By Ayushi Singh
Jan 14, 2025 15:57 IST 4 Min read
Predictive Analytics Interview
Aprecomm Powers Telecom AI with Predictive Analytics and Autonomy
By Aanchal Ghatak
Jan 14, 2025 12:07 IST 4 Min read
1 2 ... Next