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The expansion of Avaya’s partnership with Afiniti aims to provide its customers with outbound contact center capabilities that strengthen its customer experience and agent productivity. Enterprise

Avaya to further exploit Afiniti's Enterprise Behavioral Pairing tech for contact center operations

The expansion of Avaya’s partnership with Afiniti aims to provide contact center capabilities to strengthen customer experience & agent productivity.

By Voice&Data Bureau
Jul 03, 2019 06:10 IST 2 Min read
Pursuant to the MOU, Cisco will build an Agri-Digital Infrastructure (ADI) Platform and set up Village Knowledge Centers (VKCs)Enterprise
Kerala partners Cisco to develop smart, connected, agri-digital infrastructure
By Voice&Data Bureau
Jul 02, 2019 07:38 IST 2 Min read
MeitY has agreed to advise and give technical support to MOA for planning and development of AYUSH GRID Project.Enterprise
MeitY to lend technical support to Ministry of Ayush to digitally transform healthcare programs
By Voice&Data Bureau
Jul 02, 2019 07:22 IST 2 Min read
The Minister assured that “Responsible AI for Youth” will empower the youth to become AI-ready and help reduce the skill gapEnterprise
Rezo.AI bags deal to support CarDekho's AI-powered WhatsApp automation
By Voice&Data Bureau
Jul 01, 2019 08:03 IST 2 Min read
Yang will spearhead UC’s content strategy for 2019 – including short videos and snackable content. Short-video content has seen a massive surge on UC BrowserEnterprise
Huaiyuan Yang to spearhead UC’s content strategy for 2019 with special focus on India
By Voice&Data Bureau
Jun 28, 2019 07:09 IST 2 Min read
Mist Systems has launched new products and services that leverage artificial intelligence (AI) to bring simplicity, flexibility and scale to IT operationsEnterprise
Juniper's Mist launches new products for AI-driven enterprises
By Voice&Data Bureau
Jun 27, 2019 06:46 IST 1 Min read
With smartphones entering every facet of our lives, the survey aimed to understand how mobile devices are altering the lives and relationships of users.Enterprise
Thales brings out Gemalto Instant Connect to ease mobile connectivity for eSIM devices
By Voice&Data Bureau
Jun 27, 2019 06:12 IST 1 Min read
Besides technology providers like Subex, the platform will see support from 11 leading global carriers to ensure this blockchain-based, special purpose mechanism can become a reality.Enterprise
Subex joins Global Leaders’ Forum Communications Blockchain Network
By Voice&Data Bureau
Jun 26, 2019 07:59 IST 1 Min read
At the launch Kumar Vembu, CEO of GOFRUGAL, stated that he was concerned by the sufferings of his customers due to hard disk failure, database corruption and ransomware attacks.Enterprise
GOFRUGAL Kumar Vembu warns traders: It’s time to back-up data or pack-up business
By Voice&Data Bureau
Jun 25, 2019 07:31 IST 2 Min read
Participants could use any blockchain platform, technology stack, etc. of their choice and were evaluated on the basis of their novelty and practicality.Enterprise
Conduent Blockchain Hackathon's finalist bags Rs 3 lakh as prize money
By Anusha Ashwin
Jun 25, 2019 07:13 IST 2 Min read
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