Tata Tele Business Services has been honoured by CII with Active Customer Engagement Award as part of CII Award for Customer Obsession-2018. Tata Tele Business Services won the award in the Services segment amongst Large Business Organisations. Tata Tele Business Services is a progressive digital catalyst, that enables small, medium and large enterprises through its suite of voice, data and ICS (IOT, Cloud and SaaS) products & services.
CII Customer Obsession Award recognizes businesses that demonstrate the highest level of commitment towards their customers by following a ‘customer first’ approach and continuously promote customer-centric culture across their value chain. The winner is selected after comprehensive analysis of the company’s profile, leadership role and strategic focus on customer centricity and the rigorous guidelines set by CII to meet customer satisfaction.
Speaking on the recognition, Mr. Harjit Singh Chauhan, Senior Vice President, Tata Tele Business Services, said “We are delighted to receive this prestigious award from CII for the second year in running. This award is an affirmation of the “customer first” approach that we diligently bring to bear across the customer life cycle. An industry recognition, such as this, motivates us to work harder, encourages us to anticipate customer requirements earlier and execute better. We are committed to enabling our customers to be more productive, more competitive and to ‘Do Big’ in their business.”