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Three-quarters of organizations surveyed by Gartner Inc. increased customer experience (CX) technology investments in 2018.News

Three Waves of Automation to Improve Customer Experience and the Myth of Job Losses With the Adoption of Technology

By Voice&Data Bureau
Jun 11, 2018 00:28 IST 5 Min read
awardNews
HCL Technologies Receives 2018 SAP Pinnacle Award
By Voice&Data Bureau
Jun 05, 2018 00:44 IST 2 Min read
Big DataNews
IT Teams Are Drowning In Data – Throw Them a Lifeline
By Voice&Data Bureau
Jun 04, 2018 00:11 IST 4 Min read
Mobile Telephony In IndiaMobile
Worldwide Sales of Smartphones Returned to Growth in First Quarter of 2018: Gartner
By Voice&Data Bureau
May 29, 2018 00:43 IST 4 Min read
NASSCOM's report titled ‘SMB Cloud Adoption in India: Towards a Cloud First Nation showcases how SMBs are at the cusp of digital transformation with cloudNews
Tata Tele Business Services offers ‘Secure Connect’ to make Cloud services more secure for Enterprises
By Voice&Data Bureau
May 25, 2018 00:25 IST 2 Min read
TeradataNews
Teradata Scores Highest in 3 of 4 Use Cases in 2018 Gartner Report
By Voice&Data Bureau
Apr 06, 2018 10:32 IST 3 Min read
Ozonetel unveiled its Voice Bot Platform that would enable easy development of bots for various voice endpoints like telephony, mobile app, etc.News
25% of Customer Service Operations Will Use Virtual Customer Assistants by 2020: Gartner
By Voice&Data Bureau
Feb 19, 2018 07:19 IST 3 Min read
IoT insecurity concernsNews
Trend Micro Recognized Again as a Leader in Gartner Magic Quadrant 2018 for Intrusion Detection and Prevention Systems
By Voice&Data Bureau
Jan 19, 2018 00:05 IST 2 Min read
IT servicesTelecom
Global IT spending to reach $3.7 trillion in 2018: Gartner
By Sanjeeb Kumar Sahoo
Oct 04, 2017 08:51 IST 2 Min read
NTT says that the IOWN's aim is to deliver the next generation of communication infrastructure that will allow as many people as possible to take advantage of this future.Telecom
Worldwide IT spending forecast to grow 2.4 percent in 2017: Gartner
By Sanjeeb Kumar Sahoo
Jul 17, 2017 06:58 IST 4 Min read
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