NEW DELHI: The US-based IT company Salesforce has announced plans to significantly expand its presence in India with a new Centre of Excellence in Hyderabad, located in a new building under construction in the Divyasree Orion Tech Business Park. Salesforce also plans to add over 1,000 jobs in Hyderabad by 2020, tapping into the region’s large community of highly skilled technology talent.
Salesforce plans to expand its team of enterprise software engineers as well as customer success representatives in Hyderabad, establishing one of its largest engineering and customer success centers globally. Plans for the new building include modern workplace designs that focus on employee wellness with dedicated spaces for collaboration, mindfulness and social activities. Salesforce will begin moving into the new Centre of Excellence by the end of 2016.
“We are thrilled to be expanding our presence and deepening our commitment to India, home to some of the best technology talent in the world,” said Parker Harris, co-founder, Salesforce. “Salesforce Hyderabad will provide a centre of excellence in the region and play a crucial role in growing our technology and product teams, as well as our customer success organization, to meet the needs of our customers worldwide.”
“We’re proud that global cloud computing leader Salesforce has chosen Hyderabad for one of their largest global offices outside their San Francisco headquarters by bringing over a 1,000 high end jobs and a strong commitment to supporting our broader community,” said IT Minister, K.T. Rama Rao. “It is a testament to how Telangana State’s policies and proactive approach has made it a preferred destination for innovative companies like Salesforce.”
“As the enterprise cloud computing leader with more than 150,000 customers worldwide, Salesforce will strengthen the thriving local tech ecosystem and further draw investments into the state,” said Jayesh Ranjan IAS, Secretary IT, Government of Telangana.
“Today, Salesforce employees in India are committing to deliver 10,000 total employee volunteer hours to local nonprofits this year. Salesforce is dedicated to supporting India through its 1-1-1 integrated corporate philanthropy model, in which Salesforce’s product, resources and employee time are donated to the communities where employees live and work,” the statement said.
To date, Salesforce has powered more than 28,000 nonprofit and higher education institutions, donated more than $120 million in grants through Salesforce.org and given more than 1.4 million volunteer hours throughout the world. Employees in India have supported a variety of organizations including Teach for India, Agastya International Foundation, Hope Foundation and DESIRE Society. In 2016, Salesforce gave grants of $25,000 to Agastya International Foundation and Teach for India. Through these grants, Salesforce will help educate more than 3,000 government school students on STEM education initiatives across Telangana, Karnataka and Maharashtra.
India continues to be a growing region for cloud computing, with Gartner projecting that the public cloud services market in India will grow 30.4 percent in 2016 to total $1.26 billion.
Salesforce in India has seen tremendous growth with leading companies like Bajaj Finserv, PayTM, Snapdeal, Inmobi and Urban Ladder using its Customer Success Platform to connect with their customers in entirely new ways.