Malaysian operator deploys Elitecore OCS

NEW DELHI: BSS and packet core solution company Elitecore Technologies has said that a leading Tier 1 operator in Malaysia has deployed its 3GPP compliant Online Charging System (OCS) for their voice and data services.

The solution enables its subscribers to keep track of their account, services and usage in real time. It supports dynamic notifications to customers prior to reaching their credit thresholds and also supports admin action in real-time on threshold breach. The solution enables real-time charging of VOIP calls over SIP interface for post-paid subscribers on FTTX network.

The platform supports features such as single touch Point of credit governance for customer, self care service interaction in real-time with accurate and timely information related to their usage, time/volume based rating, differential rating, advice of charges, shared balances, policy based discounting etc.

“With our real-time charging Solution, the operator is well prepared to support the growing demand for data services and benefit from enhanced real-time capabilities for its data, voice, Internet Services. Better real-time processing and instant notification of credit balance status enhances user experience and eliminates bill shock scenario," said Dhaval Vora, VP, Product Management, Elitecore.

The solution helps operators to add subscriber value through personalized offering, ensures optimum network utilization and greatly increases service usage and ARPU.