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Comviva has been recognized by the Messaging & SMS Global Awards 2019 under the “Best Messaging Innovation – Enterprise Solution” category for its enterprise engagement platform - Ngage.
Comviva admits that this is the company's fourth consecutive Messaging and SMS World Award. The winners were announced recently at an award ceremony held in London.
Ngage, an omnichannel enterprise engagement platform is a convergent solution that enables enterprises to connect and engage with their customers and partners through various digital and legacy channels – all through a single platform. Besides the legacy Telco channels like SMS, MMS and USSD, the platform supports customer communication across new-age digital channels like Chatbots, Email, OTT channels like WhatsApp and RCS, an emerging channel.
Commenting about this win, Deshbandhu Bansal, Chief Operating Officer, Messaging Solutions at Comviva said, “We are thrilled to get recognized at the Messaging and SMS World Awards for the fourth year in a row. With our ever-evolving new and improved enterprise engagement platform ‘Ngage’, we aim to deliver higher value to enterprises and the best of an omnichannel experience to their customers. As customer communication becomes more contextual and relevancy drives the engagement, it needs real-time customer engagement solutions to build successful brand engagement. The new age campaigns launched through a robust omnichannel platform holds such promise of things that are bigger, more amplified, and certainly better.”
The Messaging and SMS Global Awards 2019, which took place on 03rd December in London, brought together key players in the messaging and mobile space to acknowledge some of the biggest achievements of the last 12 months.
With more than 72 submissions received, Capacity Reporter and head judge for the Awards, Natalie Bannerman, thanked all the participants for their contribution to the event, “It’s clear that the work being done in the mobile space is quickly becoming an area of investment and development for most telcos, particularly in the areas of RCS, fraud, and security. Many congratulations to all of this year’s winners, we look forward to seeing these projects develop in the year ahead.”