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As the Editor of Voice&Data;, Shubhendu brings 30+ years of storytelling to the world of tech—where he loves turning complex ideas into conversations anyone can follow. He blends curiosity with clarity, diving deep into technology for the greater good, R&D;, and innovation while keeping the fast-moving telecom universe engaging and accessible.
HCLSoftware’s report indicates AI agents are emerging as the enterprise nervous system, embedding sensing, reasoning and action into core systems to redefine control and speed.
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