Airtel’s Networks are in Business Continuity Planning (BCP) mode and are fully prepared to support any exigency. Our Mobile, Fixed Broadband, DTH, and Fiber networks are fully geared up to serve customers in the emerging scenario.
We have activated distributed command centers to monitor and manage networks from different locations in case any geography is not accessible for some time. Our network partners have also activated BCP and are fully geared up to meet any situation.
Work From Home for our employees has been enabled through secure connections. All operations are running smoothly with over 80% of employees working from home seamlessly.
We are in constant touch with our enterprise and government customers to enable the smooth functioning of all essential services. On the Mobile network side, we are seeing a shift in traffic hotspots and peak usage hours and are geared to meet this demand.
Home Broadband customers are now upgrading to faster speeds and larger quota plans to support work from home and study for home needs. Airtel’s B2B customers are utilizing 4G dongles, Home Fiber connections and larger enterprise bandwidths which are all being serviced smoothly.