Aircel to guide new customers on mobile internet service

NEW DELHI: Telecom firm Aircel has launched ‘My First Internet’ service that promises to guide new customers on mobile internet adoption and usage.

The service has been introduced in line with the company’s commitment to offer maximum convenience to customers in the simplest way, and to fuel the growth of mobile internet in India.

"‘My First Internet’, accessed using a short code *121*0#, opens up to be a single platform for Aircel customers, guiding them to choose the most-suitable internet plan. It also helps them identify a host of other things one can do or access using Aircel internet," the company said.

It suggests high-rated free applications for all kinds of smartphones, as well as helps customers save internet settings. Besides, it also provides access to relevant ‘Frequently Asked Questions’, educating them about internet usage and doing so on the Aircel network that offers seamless internet connectivity at the most affordable prices.

"As a data-led telecom player, we’re committed to accelerating the pace of this process and are delighted to launch ‘My First Internet’ service, which will bring in a great deal of transparency for customers to access mobile internet on their phones. We’re confident that our effort will simplify internet subscription and usage to open up a world of opportunities for all our customers.”said Anupam Vasudev, Chief Marketing Officer of Aircel.

“The service is being promoted through various avenues across the country, including SMS, selling points/retail outlets, social media, Aircel App and call centers portals,” the company said in a statement.