Voice-Web Interface

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Call it convergence
or media magic, Internet is the zing thing now. The largest source of instant information,
E-mail messaging, and the future shopping complex. Great, but still this remains the
prerogative of intelligent navigator because of interfaces, which are still in infancy.
For the man in the street, however, it is a complex process and he is uncomfortable. He
needs an easy-to-handle format. Probably, a voice or speech interface. Something like what
the Hyper Text Mark-up Language (HTML) can do to the text. In other words speech has to be
interfaced with HTML. Motorola’s VoxML language is one such solution.

Motorola recently announced that it has
created the VoxML language, an easier way to produce voice applications. Its technology
enables the application interface to be in the form of dialogues: navigation and input is
produced via speech recognition of end-user’s voice and output is produced via
text-to-speech technology or recorded audio samples. The VoxML language is based on the
W3C eXtensible Markup Language (XML) standard. The language follows all of the syntactic
rules of XML with semantics that support the creation of interactive speech applications.
Motorola is proposing the VoxML approach as a publicly available specification for voice
applications development.

What are the benefits? For end users, it
means natural, voice interface to web-based applications and enables access via the phone;
for the service provider it would mean more. To achieve new levels of differentiation and
provide flexible environment for services platforms. All in all, VoxML can be safely
called another step ahead, if not a milestone, in the direction of making web voice
compliant.