Vodafone unveils Post-to-Pre talk-time transfer service

Hey Pre-pay Vodafone customers, have you run out of talk time? Now, ask your associate with a post-paid Vodafone connection to recharge. Vodafone India has introduced ‘Post-to-Pre Talk time Transfer' service. The service enables a post-paid Vodafone customer to instantly transfer talk-time/ balance to a pre-paid Vodafone connection.

This service is currently available in Mumbai, Maharashtra & Goa, West Bengal, Tamil Nadu, Chennai, Karnataka and Andhra Pradesh; it will be extended to other states in a phased manner.

Post-paid customers can make one transactions per day. A recipient can receive up to three transactions in a day. However, the maximum amount that can be transferred from a single post-paid connection or received by a single pre-paid connection cannot exceed Rs 1000 per month. A nominal service fee of Rs 3 will be charged to the donor for the transaction. Enterprise subscribers are not eligible for this service.

The service is enabled through the increasingly popular USSD platform. To transfer balance to a pre-paid connection, subscriber has to dial *130# and follow an interactive menu. Alternatively, the customer can dial *130#*Amount*Recipient Number#. Both donor and recipient will receive confirmation SMS after successful transfer. The balance gets credited into the prepaid number within minutes. Maximum and minimum amount per transaction is Rs 100 and Rs 50 respectively.

Vivek Mathur, Chief Commercial Officer, Vodafone India said, "Post-to-pre balance transfer is a special initiative to empower our customers and help them remain connected always. This latest initiative addresses a latent need within customers groups, thus enabling them in controlling spends and assuring uninterrupted service. This initiative is an example of the Customer First belief in Vodafone India that has become part of our mission. "