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Indus Towers has put in consistent and tremendous effort to ensure mobile communication services are least impacted by heavy rains and floods in Uttarakhand.
Torrential rains and flash floods in various parts of Uttarakhand have severely impacted life with many roads and cities submerged in water and millions of pilgrims stranded in multiple locations.
The Indus team has restored mobile network operations in various parts of the flood affected state, in-spite of the enormous on ground challenges, with entire roads caved in and road communication being completely washed away. Most parts of the state have been totally cut-off due to floods, landslides and power disruptions and can only be reached by air.
"The major challenge at hand was not only to maintain and run the towers, but also to ensure no power disruption to tower sites. With 3 out of every 5 calls in India being made through Indus towers it was critical for us to provide uninterrupted service. The steps taken are in line with our commitment to Putting India First," said BS Shantharaju, CEO, Indus Towers.
"Out of the total 668 towers sites in the impacted areas of Uttarakhand, 400 Sites were in Dehradun, Tehri, Joshimath, Rudraprayag, Uttarkashi and Rishikesh, out of which Uttarkashi and Rudraprayag are the worst affected. Most of the sites have already been restored. Looking at the severity of the situation we have organized a 24X7 war room which is being manned at Dehradun and Rudrapur, to coordinate all activities and monitor the progress of various on-ground team," said Bimal Dayal, COO, Indus Towers.
He further added, "Our efforts are in place to ensure continued mobile connectivity. In this hour of need our efforts are not only directed towards maintaining essential telecom network which is critical to the rescue operations, but also help stranded tourists and locals."
Over 100 personnel of Indus Towers have been working round the clock by splitting themselves into small teams and supplying diesel at various affected sites by deploying helicopters and restoring mobile connectivity. With connectivity restored, mobile phones are being used to obtain location and status information in a rapid and coordinated way, ensuring lakhs of locals, tourists and pilgrims stay connected in this hour of crisis.