Top10: 10 - Aircel: Turning A New Leaf

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Voice&Data Bureau
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The fiscal 2005-06 was a watershed year in the company's
history as a new management took over the reins from the promotor, C
Sivasankaran. The fifth largest public company in Malaysia----Maxis
Communications Berhad-acquired Aircel with an overall holding of 74%, as a
result of its 65% direct stake, and 9% indirect stake via its participation in
Deccan Digital Networks. Deccan Digital is the joint venture company (JVC) set
up by Maxis with the Chennai-based Reddy family. The JVC will own a 35% direct
stake in Aircel.

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AIRCEL


Area of operation: Mobile services

Address: Aircel Ltd, Sterling Towers, 327, Anna Salai, Teynampet, Chennai
600 006

Phone: +91-44-4313001

Fax: +91-44-4313036

In total, Maxis will directly invest Rs 3,225 crore ($702
mn) for its equity interest, while the JVC will invest the remaining Rs 1,736
crore ($378 mn).

Aircel showed impressive growth of 57%. In FY 2005-06, it
had posted a revenue of 880 crore. As on March 31, 2006, the total cellular
subscribers were 26.12 lakh, which is a jump of 48.4% over last year's figure
of 17.6 lakh. The company has 2,180 BTS covering 858 towns in India.

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Aircel's parent company, Sterling Infotech Group, was
lucky in its fourth attempt to sell off the operator. For Maxis, this
acquisition provided an opportunity to build a strong foothold in India, as it
presents an attractive high growth with a low mobile penetration market.
According to Maxis, Aircel contributed a pre-tax profit of Rs 20 crore to the
Maxis Group in Q1 2006. The Group has accounted for the Indian operations as a
26% associate using equity accounting from January 6, 2006 to March 20, 2006 and
subsequently, consolidated as a subsidiary of the Group at 99.3% economic
interest from March 21, 2006 to March 31, 2006.

The Tamil Nadu-based mobile operator stepped out of its
regional mode and has paced up its aggressive plans to be a pan-India player.
Aircel is focused on expanding its services to 5 new circles by year-end. Maxis
hopes that when all 12 circles come into operations, Aircel will serve 58% of
India's total population or an estimated 63.5 crore.

HIGHLIGHTS
  • Got acquired by Malaysian telecom
    giant, Maxis Communications
  • Aiming to operate in 12 circles by end
    of 2006
  • Extended coverage in 600 towns in
    Tamil Nadu 

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In addition to its existing circles of Chennai and Tamil
Nadu, it has launched services in five new circles - West Bengal, Orissa
(March 2006), Assam, North East (Nov 2005), and Jammu & Kashmir (August
2005).  The company expects to roll
out services in five other markets - Bihar, Himachal Pradesh, Madhya Pradesh,
Uttar Pradesh (East), and Uttar Pradesh (West) by the year-end. The company has
also applied for licenses for Haryana, Kolkata, Kerala, Punjab, Mumbai,
Karnataka, Rajasthan, and Maharashtra.

Aircel extended its coverage to 600 towns in Tamil Nadu and
plans to bring 250 more towns under its network before the end of this financial
year. This push into smaller towns will also see the number of its towers going
up from 1,500 to 2,400 by the end of the year.

'We'll foray into new telecom circles'

What has changed since the acquisition by Maxis?

The year 2005-2006 saw the merger of Aircel with
Maxis and it was a milestone not only for Aircel, but also for the
cellular phone user community in India.

CEO
AND DIRECTOR

KVP Baskar

In most ways, we are still the same-we are a young
and vibrant telecommunications company dedicated to bringing great service
and value in a very simple and approachable way to our customers. With
Maxis on board, we intend to reinforce this even further. Customers will
be able to experience significant improvement in coverage and network
quality in the coming months, and they will also start to understand our
value proposition better, as we step up our brand building efforts. In
addition, they will also be able to experience new advanced services
through our partnership with Maxis.

What is the focus of Aircel's new management?

We are focused at bringing better service and value
to our customers. We will be extending coverage in the areas we are
already in, and also enter new telecom circles in order to provide better
roaming experiences to our customers. Aircel is exploring class B and C
cities, where the cellular mobile penetration is very low, as we have
large scope of growth. Here our strategy would be more centered on
pre-paid subscribers. We are also working to enhance our existing network
and also introduce new services.

Providing
our subscribers unique and appealing VAS will make us stand out

We are also focused on developing our Aircel brand to
allow us to better engage our customers. We intend to expand to 12 circles
by the year-end and consolidate our position in the existing circles.

What gives Aircel an edge over competition?

We know that value-added services (VAS) are the order
of the day. Providing our subscribers unique and appealing VAS will make
us stand out. For instance, we recently launched 'Talking SMS' or
voice SMS that has been extremely successful. We also introduced 'SMS
Bank' to enable our subscribers to store SMS on the Web and retrieve
them on their mobiles.

This has been popular with the professionals and the
student community. Recently, we also enhanced our roaming facility by
implementing 'Short Codes' and 'Smart Call Assistant' services
from California-based Roamware, a leader in roaming solutions. This is the
first of its kind roaming service in India. 'Short Codes' lets inbound
roaming subscribers access their local services such as voicemail,
directory service, and customer care besides convenience services such as
taxi, hotels etc. 'Smart Call Assistant' lets them use their
phonebooks as they would at home—-automatically adding missing
international access codes. Increasingly, our customers will be able to
experience more advanced data services. You can expect some more
innovative solutions from Aircel very soon.

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Given the strong subscriber growth in the new circles in
the past few months, Maxis plans to invest about Rs 2,140 crore in capital
expenditure this year to support the existing and additional circles targeted.
The capital for these investments will be raised at Aircel's level.