Telenor Hungary automates mobile device settings

Telenor Hungary automates mobile device settings. Telenor Hungary has selected Nokia Siemens Networks to improve customer experience while reducing its customer care costs by implementing its Serve atOnce Device Manager (SADM). The software automatically recognizes any mobile device and optimizes it for Telenor's network and the range of services it can use, depending on individual specifications.

Deployment, integration and support for the Serve atOnce Device Manager software by Nokia Siemens Networks is also part of the agreement. The solution helps correct the device settings for a requested service automatically, without any command from the subscriber or customer care. This improves the customer experience and reduces the cost of customer care for the operator.