Tech Mahindra is on a strategic partnership with ZTEsoft to offer solutions for telecom operators and facilitate the rationalization of legacy IT architecture, reduce time to market and enhance customer services and improve the quality.
Tech Mahindra offers telecom business consulting, systems integration and outsourcing services. ZTEsoft offers its TMF compliant, pre-integrated B/OSS suite, ZSmart. The ZSmart suite offers a complete range of pre-integrated BSS and OSS modules (CRM, Billing, Service Fulfillment and Service Assurance Management, and BI) enabling true next generation customer experience management.
Customers of Tech Mahindra and ZTEsoft can get the benefit of the consolidated database architecture which ensures reduction of complexity and related IT costs and time to market. The convergent fixed/mobile, IT/Telecom architecture of the ZSmart Suite enables operators to engage in new business models and partnerships with OTT players.
Raju Wadalkar, CTO of Tech Mahindra said, “ZTEsoft's R&D capabilities and home-grown B/OSS product suite delivers immense benefits to Operators globally. The partnership between the two companies will help our customers accelerate their transformation journey to a world-class IT architecture.”
Zhou Yong, vice-president of ZTEsoft said, “Tech Mahindra is the world's best-known Telecom services provider. Through our partnership, ZTEsoft can successfully help customers transform their current IT landscape and grow their business”.