Tech Mahindra has acquired Hutch's BPO arm, Hutchison Global Services (HGS) for a value of US $ 87.1 million.
As part of the deal, the clients of Hutchison Global Services would procure services worth US$ 845 million over a 5 year period, and have agreed to Hutchison Global Services being their exclusive provider of certain agreed services in India.
This acquisition will provide significant enhancement of Tech Mahindra's expertise in the customer management space and will be a key component of its strategic plans going forward, said a press note. In addition, the acquisition will enable Tech Mahindra to leverage the acquired capabilities and scale for expanding the scope of their existing services to other parts of the Hutchison group, and also to other customers and verticals, added the press note.
Hutchison Global Services (HGS) provides customer lifecycle operations to clients in UK, Ireland and Australia and has an associate base of over 11,500 employees. HGS operates out of Mumbai and Pune and is among the largest captives in the telecom domain.
“This acquisition is in line with our growth plans and is a logical next step in extending our relationship with Hutchison. We are committed to this opportunity and excited about the possibilities this acquisition opens up,” said Vineet Nayyar, Executive Vice Chairman, Tech Mahindra.
“With this acquisition, we further strengthen our leadership position in the telecom domain. Hutchison's focused service portfolio combined with our domain knowledge, geographic spread and execution excellence will help us become the undisputed leaders in this space, and extend these services to other verticals and markets” added CP Gurnani, Managing Director, Tech Mahindra.
“This acquisition is not just strategic, but also best in class. We are taking over an experienced work force that will be a huge asset to our organization. We will leverage the combined strengths of both companies to deliver greater value to our existing customers and explore broader opportunities for growth” said Sujit Baksi, President, Corporate Affairs and Business Service Group, Tech Mahindra.
Kotak Investment Banking and Goldman Sachs were the financial advisors for Tech Mahindra and Hutchison respectively. Ernst & Young and AZB Partners acted as tax and legal advisors respectively for Tech Mahindra. Khaitan & Company acted as the legal advisors for Hutchison.