Scandinavian Airlines extends outsourcing contract with WNS for comprehensive range of services.
Under this agreement, WNS will continue to provide a comprehensive range of services be it passenger revenue accounting, and in addition will begin providing analytical support, risk, audit and compliance services.
A new, dedicated, SAS Business Excellence team will be created within WNS to provide PRA management and senior-level analytical capabilities. This group will work closely with SAS Management to identify and drive transformational change and overall process efficiency within the SAS Commercial Departments.
"We look forward to working closely with SAS management to help deliver improved efficiencies and to help them successfully achieve their strategic corporate objectives. The extended scope of this new agreement will enable SAS to utilize the analytical, consulting and management skills within WNS, strengthening the value of our strategic partnership. We see this model as a natural progression for our clients, leveraging our deep knowledge of the airline industry to help identify and deliver transformational change," said Keshav R Murugesh, CEO, WNS.