CommWorks continues to be the unchallenged king of the Indian RAS market.
With large-value orders from BSNL (for its national Internet backbone and rural
telephony projects) and MTNL, and repeat orders from existing customers like
Bharti, Tata ISP and VSNL, CommWorks posted a sales of Rs 105 crore in RAS
segment. Even though this is the same as in the previous year, CommWorks
increased its market share to around 62 per cent from the previous year’s
52.92 per cent. This was quite an achievement given the fact that the Indian RAS
market remained flat last year and CommWorks had to face tough competition from
vendors like Alcatel and Cisco. CommWorks’ RAS revenues also got a boost from
orders from Bangladesh Telecom and Nepal Telecom.
CommWorks did business worth Rs 48 crore from its enhanced services
offerings, voicemail, and unified messaging. It deployed fax-over-IP for Satyam
and UMS and voicemail for Bharti Telenet in all its five circles.
From a strategic perspective, CommWorks undertook two significant initiatives
past year. One was the CommWorks Community Partnership program, and the other
was the setting up of a global technology center in Bangalore.
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The Bangalore-based technology center will not only exploit the engineering
talent available in India for its R&D efforts but also act as a level-3
escalation support centre for APAC.