'Our MS combines consulting, hardware, software, and professional services'

Please tell us what BT is doing towards 3G integration in managed services and unified communications, and how it plans to bring this experience to India?

3G Mobile Express is an access product that allows for roaming access, like Onevoice Mobile Access, which allows operators to lease out calls converting an international call into a local one, with an application that sits on the smart phones. We have partnered with Microsoft for managed services, and 3G is part of the offering-a global service. In the expense management arena, we also have BT MBE which manages speed, and is focused on the next wave of technology.

BT being a cloud service provider, is the company doing anything towards hosted data centers for telecom operators on a cloud platform?

Our prime focus is the enterprise market, and the telecom market comes a close second. We will provide a cloud platform via channel partners who may be telecom operators, and they will help in delivering global options to the customers. Delivery in more than one country will help boost SLAs.

BT Global recently tied up with Huawei for an open access network for telepresence. What are the other things you are doing and other providers that you are tying up with, for similar services?

The main focus of telepresence is working with vendors, and exploring interoperability standards. The new services under our managed services umbrella enable different telepresence systems to talk to each other, and can adapt up and down between levels-the first of its kind of innovation for any service provider.

How do you ensure that companies are network ready for specific solutions or outsourcing?

We usually undertake an inventory of devices on the network, and have deployed a technology in our network for device discovery to cater to the exact needs of the companies. We also offer WAN application and access delivery, on an application approved infrastructure (AAI) platform, providing access only if a customer's system can merge with global services.

Please tell us a little about the innovations that BT has to offer in the RFID space.

BT Supply Chain Solutions promotes BT's expertise in RFID, barcoding, mobile data capture technologies, and data management. We provide a mixture of supply chain, asset visibility, and inventory management solutions (BT Asset Visibility and BT Inventory Management), utilizing the resultant real-time business information and analytics in order to drive real benefits. We follow a managed services approach combining consulting, hardware, software integration, and professional services, in collaboration with our broad range of technology partners. We strive to deliver end-to-end solutions, fully integrated with existing enterprise systems, and maintain a technology vendor and network independent position.

Beryl M
berylm@cybermedia.co.in

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