NSN expands global service delivery center in Chennai

Nokia Siemens Networks will relocate and expand its Global Network Solutions Center (GNSC) to a new site in Chennai, India. GNSC in Chennai since its launch in 2007 has gained immense growth which includes a ten-fold increase in the number of subscribers. It supports on behalf of operators around the world to 77 million. In addition the center now remotely manages over 87,000 base station sites, 14 times the number when it opened four years ago.

The new facility, occupying 90,000 square feet, was inaugurated by Vishant Vora, Group CTO, Vodafone India in the presence of Armando Almeida, head of Global Services, Nokia Siemens Networks. The Chennai GNSC was the first center set up by Nokia Siemens Networks in 2007 to pioneer its unique Global Service Delivery model providing remote delivery support across its services businesses including care, network implementation and managed services. It is one of three currently operating GNSC, with two others in Noida, India and Lisbon, Portugal. Other two service delivery centers are currently being established in Russia and Brazil as announced in 2010. All five are part of the company's strategic response to the growing trend of operators outsourcing network management and maintenance as a way to increase efficiency and improve end-user experience.