Nokia Recalls Matsushita-made BL-5C batteries

author-image
Voice&Data Bureau
New Update

Nokia issued a product advisory for the Nokia-branded BL-5C battery
manufactured by Matsushita Battery Industrial of Japan between December 2005 and
November 2006. This product advisory does not apply to any other Nokia-branded
battery.

Advertisment

Nokia has identified that in very rare cases the Nokia-branded BL-5C
batteries subject to the product advisory could potentially experience
overheating initiated by a short circuit while charging, causing the battery to
dislodge. Nokia is working closely with Matsushita and will be cooperating with
relevant authorities to investigate this situation.

In order to determine if a battery is subject to this advisory, it is
necessary to remove the battery from the device. A Nokia battery will have
"Nokia" and "BL-5C" printed on the front of the battery. On
the reverse, the Nokia mark appears at the top and the battery identification
number (consisting of 26 characters) is found at the bottom. Consumers should
refer to this identification number to determine if their battery is among the
batteries manufactured by Matsushita between December 2005 and November 2006. A
comparison of that number with those subject to this advisory will determine a
consumer's ability to obtain a replacement free of charge.Nokia has several
suppliers for BL-5C batteries who have collectively produced more than 300
million BL-5C batteries. This advisory applies only to the 46 million batteries
manufactured by Matsushita between December 2005 and November 2006, from which
there have been approximately 100 incidents of overheating reported globally. No
serious injuries or property damage have been reported.

Consumers with a BL-5C battery subject to this advisory should note that all
of the approximately 100 incidents have occurred while charging the battery.
According to Nokia's knowledge this issue does not affect any other use of the
mobile device.

Advertisment

While the occurrences in the BL-5C batteries produced by Matsushita in the
time-period specified are very rare, concerned consumers can request a
replacement for any BL-5C battery subject to this product advisory.It is
important to note that the BL-5C battery is not used in all Nokia products and
that only a portion of the Nokia BL-5C batteries in use are subject to this
advisory.