IMImobile has deployed IBM's software to upgrade its existing service and cloud infrastructure management processes.
With the deployment of 'IBM SmartCloud Foundation' software, IMImobile will further streamline management of its cloud services infrastructure, increase compliance with stringent service level agreements (SLAs), improve infrastructure utilization, and evolve process maturity with compliance.
The implemented software will also help the company to adopt a follow-the-sun model for service management across IMI's Virtual Network Operations Centre (VNOC) teams spread in Europe and India.
''With the adoption of IBM software, our customers stand to benefit from the improved operational efficiencies and service levels. We will also be able to leverage IBM’s global expertise to offer enhanced service levels for the mission critical services which we deliver to blue-chip customers, which include mobile operators, media companies and enterprises,'' said Vishwanath Alluri, founder and CEO, IMImobile.
''IBM has been providing clients with a holistic approach to delivering and managing infrastructure services aligned to evolving business priorities. IMImobile's cloud-based delivery and the scale of infrastructure demonstrate the impressive power of cloud computing,'' said Pradeep Nair, director, software group, IBM ISA.