Ericsson appoints Ray as head for Global Services India unit

Amitabh Ray has been named as the managing director for Ericsson India Global Services, effective from July 1, 2014.

He will replace Mats Agervi in this role.

At present, he is serving as the head ofstrategy and portfolio within business unit global services.
Ray will continue to be a member of the unit’s leadership team in his new role.

Magnus Mandersson, head of business unit global services, said: “With over 20 years’ experience in the ICT services industry, I am confident Amitabh will ensure that Ericsson’s services portfolio in India continues to deliver enormous value to our global customers.”

Amitabh Ray joined Ericsson India Global Services in 2010 as vice-president and head of consulting and systems integration, application development and maintenance and project management Office based in Kolkata.

He previously held senior positions across IBM and PwC, where he led the development of global delivery centers, supporting customers across multiple domains and countries.

Ray said: “People and competence are at the heart of Ericsson’s services business, which is why India, with its vast pool of ICT talent, is such a strategic location for us at Ericsson. I’m excited to be heading an organization that is at the forefront of leading the change in our industry as it converges across 
telecommunications, IT and media domains.”

Ericsson India Global Services is part of Ericsson’s global delivery network which includes four Global Service Centers in India, Romania and China.  Ericsson India Global Services is spread across five locations in India — Noida, Gurgaon, Bangalore, Chennai and Kolkata — and provides vendor and technology-agnostic support across Consulting and Systems Integration (CSI), Application Development and Maintenance (ADM), Managed Services (Operations, Engineering), Network Rollout and Software Delivery.