Vijay K
Gupta, Lucent Technologies Ltd.
Why
do most MNCs enter in JVs and then take complete control after
some time?
That
is a very philosophical question that you’ve asked me.
The reasons
must be very practical…
The
alliances and the breaks are always made to address particular
market needs. As the market changes, good companies will always
adapt themselves to address that market in the most efficient
manner, because the customer is not concerned whether it is a JV
or not. You cannot be dogmatic about these things.
What are these
market needs? And why do people get out?
The
regulation/legislation might be one factor. For example, Coke
and IBM walked out in mid-70s because the regulation said they
had to have less than 40 percent foreign equity. They had either
to dilute or go out. They chose to get out. There were companies
like Philips who actually decided to dilute.
Then, you have the fiscal
environment. When customs duty was at 200-250 percent, importing
goods was very expensive. Today, customs duty at 35 percent or
so, manufacturing may not be as critical because you can import
at cheaper rates. If you don’t respond to these changes, you
are sunk.
Third, technological
changes may force you to do things. The customer now wants the
latest. The local demand may not permit to renew your product
ranges fast enough locally. In that case, you may be forced to
import. You may need to change your business model accordingly.
So it is the environment,
the legislation, the fiscal barrier, and customer’s
expectation, which force the companies to change their plans.
Always keeping in mind that I am not looking at my company in
isolation. Around the corner, there is a competitor who has the
choice.
Good companies always have
a value system; they are sensitive to how they are looked at.
They don’t play a short-term game. Basically, it is responding
to the environment.
The same
reasons apply to a particular industry segment. But Lucent
entered into a fresh JV when others like Alcatel or Ericsson
were taking full stake…
That
is not entirely correct. We (AT&T at that time) started with
a transmission JV way back in 1992. In 1995, we started a
switching JV. Then we went further and set up an enterprise JV.
When the market opened to private sector, the new operators were
looking at total end-to-end solution. So we integrated all the
JVs into one. We were simply responding to market changes.
In the next
2-3 years, where will your revenues come from?
DoT,
in whatever form, will remain the dominant purchaser of telecom
equipment for many years to come. DoT will improve with
competition.
At the same time, together
with DoT, we will see new private operators–wireless
operators, fixed-line operators, and ISPs.
Both DoT and the private
operators will use the same kind of equipment. DoT has very
ambitious plans. Four years from now, it plans to put 10 million
lines a year. And for that, it needs equipment at a lower cost,
which we have to supply them.
How long will
the distinctions remain?
For
a long time to come. For the simple reason that we have very low
telephone penetration. The common man does not understand what
the Net is. It will be quite some time before the Net actually
becomes a home-to-home thing in India. We have 60 million TV
sets in this country–three times the number of telephones.
That is not a nice situation. People are in the receiving mode.
They should also be in the transmitting mode.
On one side, we have this
mass market where we have to provide minimum access. On the
other, we have pockets of markets where we have broadband
access, business services. We have to live with this duality in
India. We have to serve both the markets.
I was talking
about the distinction among service providers.
There
is a regulatory barrier for private operators. You need separate
licences for these services now. Over a period of time–may be
in four to five years–that distinction will no longer be
there. To a limited extent, that is happening. Most basic
telephony operators are also planning to provide broadband
Internet access. Some operators are even talking of wireless
Internet access in Delhi. It will happen in metros in one year’s
time.
However, we have two
operators providing multiple services–the DTS and MTNL. MTNL
is providing both Plain Old Telephone Services (POTS) and
looking at broadband services using DSL technology. It is
offering limited mobility service, Internet service, and will
soon provide cellular service. It is also setting up its own
gateway. And they are looking at how to set up a long distance
network. That is true convergence.
And Lucent is really
looking forward to that, as we have a very clearly defined
roadmap for that.
Apart from the
history, the Bell Labs name…do you have any tangible USPs to
address this opportunity better than others?
I
think Lucent is very strong in two or three areas. We are
leading the revolution in the optical networking area. We have
very high degree of investment in R&D in areas like DWDM.
Then, we have a plethora of technology. It is not just idle
talk. We can give you packet-switch end-to-end network. Not many
vendors have this ability. And if they do, it is not in as
advanced stage as ours. We were the first to announce the 7 R/E
concept of packet-switched network. We packed 120 years of
experience and 300 feature of the voice-switch to a packet
network.
But in today’s
game of high-market caps and M&A, what stops a company, say
Cisco, to get that in a short time period?
We
are investing $4 billion in R&D every year. You can have
high valuations in the market-place, but if you do not invest in
research and building the expertise, how long can you sustain
it?
We have also acquired more
than 20 companies in recent past including niche market leaders
like Ascend, Kenan, and Octel. You have seen us building
expertise in newer areas by both research and acquisitions. And
yes, it is not only acquisition. We have also spun off our
enterprise business recently as a separate company, as that
requires a different kind of focus.
Will the new
DLD operators deploy significantly different technologies?
Oh
yes, anybody who builds a backbone now will have a packet-based
network. It will certainly not be a TDM backbone any more.
Because it must be able to carry almost any kind of traffic, it
has to be a true multi-services backbone. Yes, different people
have different views on the choice between ATM and IP. But it
will be a packet-switched one for sure.
Second, it will be a
backbone that will certainly have DWDM. Today, 10GB might look
very good to us. But in six months, terabit will be normal. And
you cannot throw away the fibre that you put in the ground.
In fact, DLD is one area,
which will bring a complete change in the technology being
deployed.