Compaq India

For
the customer who thinks big and wants to grow big, Compaq in
India has been the perfect choice for two clear reasons. One, it
is an institution of solution architects, network consultants,
and project managers. Two, it boastsof a culture of easy
accessibility and customer-friendly engineers.

Its road map in
integration is two-pronged–technical consultative role and the
implementation role. Besides, Compaq has got its own knowledge
management tools to assist in devising the right solution at the
discretion of the customer's needs. In 1999-00, it did a
business of Rs 60 crore.

The figure may not reflect
the true stature of the company, but considering the fact that
it is just over two years old in the NI arena in the new avatar,
it is all set to be one the market leaders. It has the right
knowledge and skill-sets to implement networks for the next
generation. It has a clear focus and positioning. It plans to
focus in three key vertical segments–communications industry
solutions, manufacturing, and finance/banking solutions. At the
horizontal level, its thrust would be on infrastructure and
network integration, the ISP (architecture and applications
interface), and enterprise applications. It has bagged a Rs 6.5
crore order from MTNL for the latter's ISP set-up expansion.
Its strength in the manufacturing sector is ominous. TISCO,
Maruti, IOCL, Reliance, HPL, and Exide are some of the major
projects.

It not only understands
the mentality of the Indian customer, but also has some of the
most clear-cut practices of handling the business project. It
follows the practice under which, the NI opportunities get
addressed by sales specialists spread across eight locations in
the country, who in turn work closely with the account manager
for that account, and depending on the complexity of the case,
multiple solution architects get engaged. The network solution
architect and project managers belong to a service practice
called "eInfrasructure" headed by a practice manager
who becomes responsible for the deployment on getting the order.
It understands that the customer wants dedicated uninterrupted
service and support on one hand and needs the project at low
cost on the other.

Basically, its strength
comes from its strategic alliances with Cisco, Cabletron,
Nortel, and 3Com in LAN, WAN, and the NMS environs; CA, BMS,
Tivoli, PSI, etc., in enterprise management; AMP, Lucent, and
others for passive components.

With Internet changing the face of the
enterprises and the service providers, addressing these dimensions is the future growth area. And Compaq has engaged
itself in technologies like next generation networks
(application switching) addressing these parameters and is
focussing on enterprise management deployment. It has an "eInfrastructure"
group consisting of leading architects.

Compaq derives its
strength from partnering with principals in their respective
fields of expertise.