Cisco opens its global support center in Krakow,Poland

Cisco officially opened their Global Support Center in Krakow,Poland recently.

This Global Support Center is part of a network of operations located around the globe and has a special focus on Europe, Middle East, Africa and Russia (EMEAR).

"By establishing a shared services center in Central Europe, our aim is to get closer to our customers, in terms of geography and time zones, while offering the convenience of support in multiple languages,"says Olivier Kohler, senior vice president, Global Business Services, Cisco.

The center is located in Krakow's Podgorze district and features Cisco's communication and collaboration technologies including Cisco TelePresence, connecting the Krakow-based team with the global cisco community, partners and customers.

According to the release, the first group of employees is already on-site, and would reach approximately 80 people by August 1, 2012.

The center will facilitate existing locations to provide technical and business services to internal and external stakeholders, including channel partners and customers, across multiple functional groups such as Cisco Services, Finance, Operations and others.