Chennai Floods: Airtel offers free talk-time credit service for users

NEW DELHI: The unprecedented rains and floods in Chennai have disrupted normal life and restricted people’s movement from homes. As a small gesture, India’s top telecom service provider, Bharti Airtel has said that the company is offering free of cost credit service for all its prepaid customers.

“Auto approval of ‘Talk Time’ credit upto Rs. 30 for all Airtel prepaid mobile customers, free of cost credit of 10 minutes of Airtel-to-Airtel calling for prepaid mobile customers with a validity of two days and free of cost Credit of 50MB mobile data for Airtel prepaid mobile customers with a validity of two days,” the company said in a statement.

Besides prepaid users, the company said that Airtel postpaid and fixed line customers whose bills are due to be paid immediately will get an extended time to make the payment and will experience uninterrupted services

“The uninterrupted rains have also resulted in excessive water logging and disruption of essential services in Chennai, thus causing power failures and impacting our services in some regions. We at Airtel are relentlessly working with the local authorities to enable smooth mobile communication for Airtel customers across the city,” the company said in a statement.