BT upgrades cloud services for Asia Pacific, Middle East and Africa

Manishika Miglani
New Update
BT News Cloud Services

British Telecommunications (BT), a communications solutions and services company, has launched its new cloud services aimed at supporting the expansion plans of its customers in Asia Pacific, the Middle East and Africa (AMEA).


The services, which are available to customers on a pay per user basis, can be broadly categorized into:

BT One Cloud Cisco: It is a global platform that features full Unified Communications capabilities, including high-definition (HD) voice, multiparty HD video to improve the impact of virtual meetings, Instant Messaging (IM) and presence, and mobile clients delivered by Cisco Jabber.

BTs data centres in America, the UK and Asia Pacific are already providing global coverage and resilience which are paired one to another in geographically remote cities.


BT One Cloud Lync: It is fully-managed private cloud service with enterprise telephony and video with the standard feature set including, IM and conferencing in a single, unified platform.

Along with investing the said services, BT is also launching its Cloud Connect program across AMEA with customers being able to connect directly through BT’s network to various other software-as-a-service providers and to more than 200 third- party data centres around the world. The program also provides direct connections to BT’s own cloud services, including collaboration and unified communications, IT services and contact management.

By pursuing this, the company intends to increase application performance, reduce bandwidth costs and improve security for their customers through building acceleration and security features into the network.


The London-headquartered organization also announced the availability of BT for Life Sciences R&D in AMEA. It is the first cloud service designed to enable collaboration within the life sciences industry for increased R&D productivity. It is specifically designed to allow organizations active in the life sciences, biotechnology, pharmaceutical and associated sectors to comply with stringent security, regulatory and compliance requirements while accessing the computational demands of R&D.

The solution has already been deployed with Genome Institute of Singapore and is being rolled out in Japan.

Highlighting the business aspects of the various services offered by BT, Kevin Taylor, President, BT Asia Pacific, Middle East & Africa, said: “In the first half of this financial year, we have grown our revenue across the AMEA region by more than 10 per cent and have doubled the value of our new orders as compared to the same period last year. We are continuing to invest in innovative solutions that customers will deploy and combine to deliver stunning business outcomes.”

“In the last few months, those efforts have resulted in extensions of relationships with existing customers such as Deutsche Post DHL, Infocomm Development Authority of Singapore, as well as significant new contracts with brands such as Genome Institute of Singapore, JABIL, Singapore Airlines, Williams Lea and WorleyParsons,” he added.

BT serves customers in more than 170 countries with its five principal lines of businesses namely BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.