BILLING PACKAGE: Anybody Can Afford These!

Packages for

Regional ISPs

Platypus

Company: Boardtown



Web URL: http://www.boardtown.com/board/plathome.htm 

Comments: Platypus

handles staff, customer, and invoicing information. Many billing

options are integrated, including fixed rates and usage-based

radius billing. Read-only access can be given to customer data,

and every form has its own security level. Transmissions between

billing and the authentication manager are encrypted. Tight

input checking helps prevent data errors. Defaults such as city,

state/region, postal code, area code, and tax rates can be set.

Drop-down list boxes are used where possible to speed up data

entry. Postal code and telephone formats can be defined for use

in different countries. Defines custom fields to the Customer

Form, including drop down boxes with pre-defined values, such as

Points of Presence (PoP) locations. Imports a delimited flat

file of customer information in a flexible format. Uses

Microsoft SQL Server backend. Has Web packages too. $6,450 for

10,000 subscribers.

Hawk-I ISP

Company: Hawk-I


Web URL: http://www.hawk-i.com/ 

Comments: HAWK-I is

an Internet Invoicing and Customer Management system. It handles

the accounting procedures and customer maintenance functions

necessary to run an ISP. It keeps track of customers, services,

prices, billing, and provides reliable data in a wide range of

customizable reports. It can auto-add customers to Unix systems,

manage corporate/group accounts, and track VAR commissions. It

has anniversary style and other flexible billing options.

Requires MS SQL. They have their own RADIUS Server. $4,299 for

unlimited users.

ISP-Billing

Company:

ISP-Billing Software



Web URL: http://www.isp-billing.com/ 

Comments:

Windows-based program with a user-friendly graphical interface.

Automatically prints out invoices and processes credit card

payments. Automatically updates the account status as invoices

are created and payments posted. Each customer can have

unlimited services. All information about the customer, such as

credit card, account details, invoices issued, amount owed date

and amount of last payment is instantly available. Offers a wide

range of easy-to-read management reports, from cash flow and

annual revenue projections to revenue summaries by PoP city.

$3,750 for unlimited users.

ISP ONE

Company: Internet

Support Systems



Web URL: http://www.internet-supportsystems.com/Main.html 

Comments: With ISP

ONE’s automated and complete customer-oriented processes, you

can quickly maintain and manage your existing customers. With

ISP ONE’s Sales and Account Management Subsystem, you can

quickly view and update customer sales, marketing, billing,

administrative, or technical information. The Help Desk

Subsystem eliminates miscommunication between your tech support

staff and your customers. Customers don’t have to worry that

their problem reports are lost or ignored with ISP ONE’s

problem tracking, routing and messaging features.

Back Office Billing

Company: Greensoft



Web URL: http://www.greensoft.com/billing/index.html 

Comments: Internet

Back Office Billing is a comprehensive User Management and

Billing application for ISPs. Web-based product. Full

Integration with radius, mail, ftp, NT or Unix servers. User

pages for online sign-up, financial history and call history.

Fixed cost, no per-user fees. One year of technical support and

maintenance releases. Runs scripts to set up services. Reads

flat files. Reads http CGI forms. Imports FTPed files. Reads

records in an ODBC data source. Works with telnet and scripts.

$6,399 for unlimited number of users.

NTXacs v1.8!

Company: Internet

Transaction Services



Web URL: http://www.itrans.com/ 

Comments: The

NTXacs Billing Server is Windows NT service that runs

automatically once a day. The server automatically generates

invoices, based on billing plans. NTXacs can also distribute

invoices and related debiting activity. 32-bit Windows NT

services. C++ multithreaded client/server SQL design. Accounts

can consist of an unlimited number of users. Users can query

their account usage via the Web. Administrators can query the

system via the Web. $18,000 for 10,000 users.

Coolworld Billing

Company: Event

Horizon Publishing



Web URL: http://www.coolworld.com/ 

Comments: Offers

one-step processing, context-sensitive, online help and button

tips. Used with Internet Admin to add new network and shell

accounts and change passwords and delete accounts. It tracks

sales or referrals using the salesperson field, successful and

unsuccessful credit card payments, and complete customer

information for both businesses and individuals. $10,800 for

10,000



users.

User Tracking &
Accounting

Company: RTD



Web URL: http://www.rtd.com/software/uta.html 

Comments: UTA is a

customized billing package. It tracks modem usage, and services

are automatically adjusted according to utilization threshold.

It automates account set-up and maintenance. Invoicing includes

definable billing cycle, group accounts, itemized charges, fixed

or variable billing cycle. Reports include revenue by service,

delinquent accounts, marketing payment method, and formats by

account attributes. Can export data to general ledger. Prints

text or PostScript invoices, reports and statements. $9,995 for

10,000 users.

Packages for

Small ISPs

BATS

v3

Company: Astro Arch



Web URL: http://www.astroarch.com/aac/products/bats3.html 

Comments: BATS v3

is a full service billing and tracking system useable by ISPs,

Internet Presence Providers, and any other subscription-based

provider. The combination of BATS v3 and MATS software provides

a secure and robust system for billing and tracking of service

subscribers. BATS v3 is a 100 percent HTML interface using HTML

with embedded Tool Command Language (TCL) active controls. The

user interface is accessible via any Web browser that can handle

tables within tables. $1,685 for 10,000 subscribers.

BillNet

Company: PrimeData

Corporation



Web URL: http://www.billnet.net/ 

Comments: BillNet

is a Windows 95/NT based billing system that reads Radius logs

and is administered from a GUI to install, change, suspend,

disconnect or reconnect customers. It supports unlimited users

and runs on Sybase SQL anywhere, but can run on Access, Btrieve,

Oracle and others. The RADIUS server can export customer records

for use. Work orders are generated for all customer changes,

creating an audit trail, complete with the name of the employee

who generated the work order. Online help is available for every

editable screen and a demonstration module is included for

tutoring. BillNet has several levels of security and is password

protected. It can e-mail bills to all or individual customers.

It includes an automatic credit card processing module. $1,495

per workstation. Multi-user version is also available.

NTPaymaster

Company: Imagen

Communications



Web URL: http://www.imagen.net/paymaster/ 

Comments: Microsoft

SQL Server or access database support. Integrated IC Verify

credit card authorization, plus data export for PCAuthorize.

Billing for VoIP with support for Netrix and Vienna CDR log

files. VoIP call destination-based charges. Bill and invoice

based on called address prefix or destination node. Multi-level

byte traffic limits/charges for many Australian and

data-dependent customers. Improved financial reporting,

twenty-one management reports using crystal reports. NTPayMaster

reads Livingston, RAS, RRAS, MS IAS Radius, CITRIX, UNET TACACS,

Telebit NetBlazer, Steel Belted Radius, CISCO TACACS+, CISCO

SECURE and Bay Networks. Import directly from NT User Manager.

Automatically creates an account for each user name. Runs

unattended imports. Gets near real-time event tracking.

Automatically imports from multiple servers. Generous six-server

license with unlimited users included. Ideal for corporate

network departmental charge backs with mixed WinNT/Novell LANs.

$895 for unlimited number of users.

Billingfx

Company: Billingfx



Web URL: http://www.billingfx.com/ 

Comments: Features

include ability to invoice using imported data from external

sources, such as server log files and telecommunication

switches, including customizable SMDR Support. Bills or tracks

call accounting services from PBX type telephone systems;

requires flexible billing and promotional capabilities, invoice

a few to thousands of accounts for recurring and incidental

charges, desires to provide excellent, real-time account billing

customer service, requires integrated credit card processing;

desires integrated Internet e-mail and Internet invoicing

capabilities, desires barcode and handheld scanner payment

processing system. Important for many organizations, full

BillingFX source code for customizing the application to meet

your organization’s unique needs, and to enable you to

integrate BillingFX within your organization’s existing

infrastructure.

User Registration,

Information, and Billing System

Company: N2H2



Web URL: http://n2h2.com/billing/ 

Comments: Requires

a C compiler, Perl 5, and a Web server with access control

capabilities. Works with RADIUS user accounts using Livingston’s

RADIUS 1.16 and modified Livingston’s RADIUS 2.01. Will work

with Annex, and Merit RADIUS log files. Administered by running

of scripts. Includes a user registration system that checks

usernames and passwords for security and duplication. Allows for

flexible account terms and types including



e-mail only, dial-up only (RADIUS), and combined accounts.
Creates PPP and SLIP dial-up accounts, and allows for any RADIUS

attributes to be used. Creates UNIX shell accounts, including

arbitrary home directory set-up files. Creates a database file

for user’s information. Optionally adds the user to a major

domo mailing list for system announcements. Checks entered

credit card numbers. Allows per-user customization of RADIUS

attributes. Supports Post.Office mail server and Microsoft

Internet Explorer Administration Kit. Has web forms for users to

check their accounts. $999.95 for unlimited number of users.

ISP Trak

Company: CyberACS



Web URL: http://www.cyberacs.com/ 

Comments: A full

featured product ready to automate sales, billing, and technical

support activities. Unlimited accounts. Batch credit cards,

e-mail invoices, Radius PortMaster Interface, Integrated Tax

Module, import/export from ASCII, QuickBooks import link and an

integrated report writer. Uses the Borland Database Engine so

there is no complicated or expensive client/server backend. ISP

Trak works with any server, Linux, NT, Sun. Define Up to 999

different billing cycles. Provides hooks into PC Authorize, PC

Charge and IC Verify. Simple drop-down menus and on board help

make learning straight forward. Extended support plans available

and first 30 days are free. $395.95 for unlimited users.

Freeside

Company: SISD



Web URL: http://www.sisd.com/freeside/ 

Comments: Written

in Perl and easily customizable. Uses Perl’s DBI allowing use

of almost any database backend, especially MySQL. Source code is

available under the GNU GPL or artistic license. Web-based

interface. Tracks customers by reseller/agent. Limits the

packages an agent or class of agents may sell. Tax rates

customizable by state and locale. Virtual domain support.