AT&T has introduced cloud based Unified Communications (UC) services for businesses of all sizes.
AT&T's Unified Communications services helps organizations control costs and eliminate unpredictable expenditures, and also gives customers the ability to unify their communications, delivered over the AT&T network.
The UC Services is accessible from almost any device, enabling employees to collaborate and communicate in real-time regardless of location.
It is designed to meet the needs of today's mobile workers by- providing the ability to work virtually anytime, anywhere thereby facilitating the capability to transition from one communication method to another, and improving reachability by displaying rich presence indicators of an individual's status and also allowing a single number to call multiple devices.
AT&T UC services comprises of two major components: AT&T Unified Communications CentralSM (UC Central) and AT&T Unified Communications Voice (UC Voice).
AT&T UC Central encompasses multiple communications and collaboration tools such as IM/chat, email, VoIP calling, web/audio and video conferencing, voicemail, unified messaging and mobility with presence, behind a single user interface designed for both PC and mobile usage.
AT&T UC Voice provides high quality IP Telephony (IPT) from the AT&T cloud and can be used both as a stand-alone service or integrated with AT&T UC Central.It dosent require the purchase of new PBXs and software licenses, or renewing of maintenance contracts, and leverages the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service.
''With AT&T Unified Communications Services individuals have full access to all of their communications tools at the tips of their fingers. It also provides an easy transition from where a customer is today to where they want to be tomorrow without incurring significant capital expenses,'' said Shawn Conroy, VP of voice, collaboration and Unified Communications services, AT&T business solutions.