Arkadin Global Conferencing, a company providing audio and web conferencing services has bagged the Frost & Sullivan's 2011 Asia Pacific growth leadership award twice, in the audio conferencing service market.
The company's outstanding performance in revenue growth and customer adoption and retention were cited as key factors through Frost & Sullivan's comprehensive research and analysis of leading audio providers in the region, said the conferencing company.
Frost & Sullivan is an American market research & analysis firm.
''We've succeeded with an unrivaled audio platform and service strategy which results in close local relationships with customers in each market. Additionally, our partnership with SingTel, for their WorldConference brand, has significantly broadened our penetration in Singapore and positions us well for continued momentum in the region,'' said Serge Genetet, Executive VP, Asia Pacific, Arkadin on receiving the award.
In making its selection, Frost & Sullivan used primary and secondary research to compare the performance of audio providers to identify the leader in several critical areas, including: market potential, technological innovation, customer adoption, go-to-market strategy, geographical coverage and product features and benefits, said the company.