Amdocs to provide Convergent Billing solution to M1 Singapore

NEW DELHI: Amdocs, provider of customer experience solutions, has announced that M1 Singapore has deployed a convergent billing solution based on the Comverse technology acquired by Amdocs, which will now support M1 as a new Amdocs customer.

The solution, now in service, provides M1’s postpaid billing with flexibility in tariff, contract configuration and batch payment processing.

“We are seeing improved call rating and billing performance as a result of our new system, and that means increased productivity,” said Alan Goh, chief information officer at M1.

“Amdocs has worked closely with M1 to roll out the solution smoothly and we welcome M1 as a new Amdocs customer, along with the opportunity to work with them to deliver exciting new services while accelerating business value,” said Eric Updyke, group president of Systems Integration and Operations at Amdocs.