ITU's quadrennial
World Telecom show-held every four years since 1971-is not supposed
to be for profit. However, if it does profit, ITU uses the surplus
income for specific telecom development projects in the world's
least developed and lowest income countries.
Every four
years, the who's who of telecom-in the government and the corporate
world-rush to Geneva. Geneva, the headquarters of the International
Telecommunication Union (ITU), world's oldest intergovernmental
organization founded in 1865, has been known for the telecom
show considered the Mecca of telecom whiz kids. Telecom99, the
eighth such event, held from 10-18 October lived up to its image
and glory this year too. It was here that crossbar systems were
launched in 1975, ISDN in 1983, GSM in 1987, and ATM/SDH in
1995.
With telecom
ministers of almost all of ITU's 189 member countries as well
as CEOs of almost all its 560 sector and corporate members,
could one afford to miss not being there? Over 300,000 visitors-more
than Geneva's population-did not. It is another matter that
almost anything habitable within 1 - 2 hour's drive of Geneva
was occupied-on Geneva's terms. And it was true of the most
eating-places.
The total
expenditure-estimated at around 2.5 billion dollars-on the 9-day
show is enough to meet the annual budget of many a developing
countries. Many of nearly 1,200 exhibitors spent tens of millions
of dollars including the multi-level elevator-equipped stands,
complete with swank offices, private conference rooms, mini-theatres,
and bistros with elaborate bars.
Extreme
Marketing
Swisscom pinned 35,000 white roses on the walls. It even replaced
the same the moment one wilted. All aimed to please "customers"!
Newly formed "Concert" painted a big "why"
with BT written on one side and AT&T on the other. Everyone
seemed to understand the subtle messages. And for those who
could not find BT's stand in the show, one could not miss the
big white "BT" yacht-probably the biggest in the Lake
Geneva-entertaining its guests. Many stands had professional
dance performances and some even live fashion shows. Names like
Daina Ross, Natalie Cole were heard to perform for some.
One wonders
whether it was a loud orgy of self-importance or just extreme
marketing and muscle flexing. However, for some like me, it
was a peep into the future; provided one is able to look through
the glare.
Peep
into the Future
It took Geneva to make Bill Gates announce in his keynote address
at the accompanying conference, "Microsoft Corp. wants
to be at the forefront as data communication converges with
mobile telecommunications and television. We intend to offer
customers access to their information at any time, anywhere,
and on any device". It was the realization that soon mobiles
will outnumber the PCs that the OS suppliers started wooing
and partnering the mobile phone manufacturers.
Internet:
the Show Stealer
Someone commented "Internet would make it all redundant".
And the Internet it was indeed what the show seemed to be obsessed
with. Be it WAP enabled mobiles, 3G multimedia terminals, DSLs,
digital interactive TVs, broadband satellites…everything
that seemed to help in delivering Internet and eventually multimedia.
Going by the impressive range of their 3G-multimedia products,
one needs to watch out: Japanese and Koreans are finally arriving
in mobiles too!
We had heard
of glitzy give-aways like top-of-the-line cell phones, palm-tops
etc. But the unusual gifts this time were VoIP gateways being
given away to ISPs. Just for popularization of VoIP. With such
an obsession, it is difficult for IP not to arrive.
A Call
for Have-nots
Among the entire fanfare someone did remember the five billion
populace in developing countries-for whom WWW means World Wide
Wait-out of the world's total of 6 billion. Remembering them,
UN Secretary-General Kofi Annan reminded, "For many of
them, the great scientific and technical achievements of our
era might as well be taking place on another planet." However,
ITU Secretary General Yoshio Utsumi sounded hopeful, "New
technologies make it an achievable goal to bring virtually the
whole of mankind within easy reach of a telephone." And
ITU released a new report "Internet for Development"
which listed three factors for disproportionate distribution
and its dearth in developing nations: the shortage of infrastructure,
the inequality in pricing (relative to per capita income), and
lack of multilingual content. Annan added, "telecom is
a tremendous force for integrating people and nations into the
global economy-the only real hope we have of overcoming poverty".
More and
more people believe in the Internet as the "cyber bullet"
with the instant power to improve everything from GNP to health
care to education and to solve the other socio-economic problems
of developing nations. There is skepticism, but the Internet
with applications like e-commerce, is being considered different
from preceding technologies. It took the telephone 75 years
to reach 50 million users while it has taken only four years
for Internet to reach the same number. The Internet is showing
signs of having power to change everything. Telecom99 seems
to have succeeded in driving the point home. Time will only
tell if the few billions were worth spent for.
The Other
Side
One only wonders why everyone has to put up with all those taxi
queues, the crushing crowds, late nights, and the skyrocketing
prices for basic necessities. And every four years, as the show
becomes bigger and bigger, all this only worsens. Someone complained,
"To me it means sandwitches and sandwitches…enough
to put me off them for a year. Staying almost two hours away,
I eat them for breakfast in the bus, for lunch on the stand,
and many a times for the dinner too". May be, the Internet
will help!