46. Satyam Infoway Ltd

The four Cs game–Connectivity, Content, Commerce and Community–of Satyam

Infoway, the ISP and the e-commerce player, made the company consolidate its

business further. Its revenue soared from Rs 65.34 crore in 1999-00 to Rs 168.28

crore during the FY 2000-01. The overall strategy for Infoway was to increase

the topline and simultaneously reduce the operating costs. As a result of that

it focused on the corporate services (data/network services and e-consulting

services), which today incidentally account for 68 percent of the company’s

total revenue, while the retail Internet services and portal business accounts

for the rest. The key customer wins, during the year, in the data/network

services segment were ING Insurance, Jet Airways, Zee Interactive, Aventis,

Commerce One, Pagepoint, Balsara, Lucent and Cognizant, among others. And its

network is the default one for the Compuserve subscribers in India. In the

e-consulting and web services, it made significant wins from SBI, Luxor and Dr

Reddy Labs, Ford Inda and Doordarshan, HDFC, among others.

On the Internet access front, as a Category ‘A’ ISP, it expanded its

customer base to more than 4.6 lakh through SatyamOnline Internet access and

"iway" Internet access at cyber cafes.