Focus, quality, and brand recall have enabled this IT consulting and services
company through its services and co-product development activities to record a
total business of Rs 406 crore from the telecom industry. Infosys’ revenues
from the telecom vertical segment grew in absolute terms by 12.5 percent of the
total Infosys turnover of Rs 2,603.6 crore. In FY 2000-01, it had a turnover of
Rs 360.6 crore. Technology-wise, the proprietary telecom systems accounted for 2
percent of its revenues, as compared to 5.1 percent during the previous year.
This was mainly due to the overall slowdown in the global telecom industry.
Infosys’ approach is to partner with its clients to help them realize their
business goals. It manages dedicated solution centers for leading telecom and
wireless service providers in Europe and USA working on their OSS/BSS systems.
Some of its leading telecom OEM clients are Avici Systems, Cisco Systems,
CopperCom, Huawei Technologies, JDS Uniphase, Jetstream Communications, Lucent
Technologies, Nortel Networks, Paradyne, Riverstone Networks; on the service
providers side it offers its solutions to Belgacom Mobile, Telenet, Telstra, and
Vodafone. On the quality front, Infosys was assessed CMMI Level 5 for onshore
and offshore operations.