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order of the day is quick access to information. And several of
the service providers, especially the cellular operators, are
banking on offering it to their customers as a value-add to
differentiate themselves from competitors. A case in point is the
Essar Cellphone-NDTV—the popular Star News programme
production company—tie-up. This was the first cellphone news
channel in the country. Essar’s subscribers access the
latest news in the field of politics, business, international
developments, and sports just by dialling 900 and following the
instructions given by the operator.
The phone service operators are not the only
ones wanting to leverage on news services for the competitive
advantage. Even news service providers want to stay ahead in the
race. And they are using the phones and Internet media to the
optimum advantage. All India Radio (AIR) has recently made its
news broadcasts available on phone and Internet. Dial 3354643 or
3354649 or 3354680 or 3354682 (Delhi) and one can listen to the a
90-second news highlights capsule in English and Hindi. And this
service is available any day, any time, if the lines are not
engaged. If this is a service on the phone side, on the Internet
AIR is reaching out to millions of its listeners through its
sites www.allindiaradio.com and air.kode.net. The
race for better service and access is on, and one thing is sure
that the info seeker would be the gainer.
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