By Sumitr Tyagi The customer service industry in today’s high tech era has greatly evolved along with the Contact Center Solution Industry, with the latter being synonymous to ‘Unified Communication’….
BENGALURU: Exotel, one of India’s leading cloud telephony companies, has launched Exotel Labs with a vision to spur innovation in the voice space. Exotel Labs will have a team of…
BY PRASENJIT SAHA As consumers, we are aware of the enabling power of technology in keeping us connected and mobile. Voice and video tools are a routine part of our…
BENGALURU: Cloud telephony company Exotel has launched Exotel.org ── a portal where non-profits and social enterprises can access the company’s telephony solutions at lower rates than commercial outfits. The company…
BENGALURU: India’s homegrown cloud telephony company, Exotel has acquired Voyce, a platform that allowed businesses to gather customer feedback. This acquisition is said to be a move to strengthen the…