PCO MarketPlace: An Indigenous Flavour
With a low teledensity of 2.01, there is no doubt that the demand for PCOs will further increase. But the growth potential lies in the semi-urban and rural India.
Author Archives: VoicenData Bureau
DE-MONOPOLIZATION: Move into the Fast Lane
Though the process has been long initiated, de-monopolization is a question of political commitment that has been lacking so far.
CASE STUDY: Samsung: Moving Faster
Faster response time for dealers’ requests and customers’ complaints has helped Samsung to provide the best to their customers.
The Dilemma of Convergence
If there were any doubts on convergence, the AOL-Time Warner merger should put them to rest. What would one call such coming together of media, which was traditionally either a…
BILLING ISSUES: Caring for the Customer
Billing could be the most important marketing tool for a telecom operator.