ISPs in Gujarat are angry that without doing anything, BSNL appropriates the revenue that they generate without giving them a share.
Jayantika Burman is the country HR manager in Agilent Technologies India.
The offshore outsourced contact center business may be one of the most promising opportunities for Indian entrepreneurs. But, a cakewalkâ€”it surely isnâ€™t. Voice & Data takes a look at the good, the bad, and the ugly sides of this business.
The new generation IP contact centers could be just what you need to compete in an increasingly converged world.
In the absence of sincere and professional training institutes, fly-by-night operators are bleeding prospective agents dry.