alt="https://img-cdn.thepublive.com/filters:format(webp)/vnd/media/post_attachments/c0ddf3c911031ef8e6775efb00dab660e7bfb0123fa6cfbf4c663ddbf0e3ee3e.gif (49497 bytes)" align="right">John
Gray in his best seller on inter-personal communication "Men Are from Mars, Women Are
from Venus" states "men and women differ in all areas of their lives. Not only
do men and women communicate differently but they think, feel, perceive, react, respond,
love, need, and appreciate differently".
The emergence of women as a major
consumer segment cannot be over looked or taken lightly. As women strive to gain more
economic independence, it has become more important to focus on this segment and follow
differentiated marketing strategy. World-wide, women are believed to already constitute
25-30 percent of all the mobile phone users.
Need For Micro
Segmentation
So far, we have seen an emphasis
of marketing strategies for macro or super segments like business and consumer. In order
to reach deeper layers within the macro-consumer segment, we have to look at each of the
micro segments or units within the family. The buying preferences of each of
them–men, women, old people, or children–are now getting to be quite different.
In order to "focus", we now need to micro-segmentize. To closely study the needs
of a micro-segment like "women", which may require differentiation even in terms
of product requirements like mobile phones. Even within the women segment, it may vary
with the socio-economic background, viz., urban or rural, earning power, age group, etc.
There are other reasons too which may be taken into account:
-
Mobile phone is a tool for
personal progress through effective communication, and effective communicators generally
women are! This is proven even for rural women as we have seen in the case of Grameenphone
of Bangladesh. -
Personal security is becoming
increasingly important and can be the deciding factor. So is true for working mothers who
need to be in touch with their children. -
Lifestyle marketing is highly
effective as women are now extremely status conscious, closely monitor the fashion trends,
and influence the final brand/model selection. -
As cellphone prices drop and
the service becomes more affordable, middle class is accepting it as another consumer
product on its shopping list.
It is not uncommon to see that if
there is only one cellphone in the family, it is generally left with the lady of the
house, if and when she is mobile.
Positioning For Women
We rarely see any specific
marketing campaign directed at the women segment. Most follow "unisex"
advertizing just portraying mobile phones as being advantageous to all. However, we need
to position differently for different micro-segments like women.
Micro-segments: They Are Different Now! |
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MAN
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YOUTH
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WOMAN
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height="181" alt="https://img-cdn.thepublive.com/filters:format(webp)/vnd/media/post_attachments/76d184e5501cf54b629567c8e8fd4cca8097fe361107e986605c3076e573372d.gif (14074 bytes)"> |
KID
purchase |
In February, when
"Cosmopolitan" magazine organized a three-day exclusive women-cosmo show at
Delhi, one could see some unique ideas and products being directed at this segment to
highlight its needs, be it home, workplace, beauty, fashion, fitness, or food. It would be
interesting to quantify the results learnt from the experience. The women magazines now
well established in the Indian market-place can certainly play a significant role to
address this segment. Also most companies developing a strategy for women tend to position
on lifestyles rather than business advantages, while generally there is a need for
highlighting both.
Let’s focus on the real
influencer!