'We are focusing on domain-specific skills'

What is the current focus of your activities?



We are currently focusing on creating specialized courses

because we believe that the days of generalized courses are over. For example,

the recently launched ‘Tata Infotech Certified Networking Engineer’ program

is targeted at providing training in networking hardware and support services.

It is a highly specialized course aimed at creating high-end skilled resources

that can service the network integration market. Overall, we are looking at

filling the skill gaps in corporates like service providers and the system

integrators. In terms of specialization, we have identified three business

areas. They are telecom, insurance, and banking. All of them are high-growth

sectors.

How are the key differentiators of your offering?



I think our competitors are more focussed on the latest

technologies while we are combining business applications and technology. This

means that we not only impart training in technological domains but also in

skills such as quality assurance, team work and interpersonal skills. In the

technology space, we believe that it is difficult to train on everything, so the

focus is on domain expertise, for example, networking, which is a specific

technology area. That is the way we have created value in our course and that is

how we are different from our competitors. And the market has given us a good

feedback.

What kind of placement support do you offer?



We have a ‘Profiles IT’ program for placements for which

we charge a fee from the students. Under this program, students are trained in

interpersonal skills and offered three job interview opportunities. The success

rate of deployment of students through this route has been 75 to 80 percent.

Which technology skills are in the greatest demand today?



Expertise in customer care and billing are going to be in

great demand. With the opening up of the international long distance services

and coming up of private national long distance players, there would be a rise

in demand for skills in retail, wholesale and interconnect billing, and billing

mediation.

Ravi Shekhar Pandey