I was sitting in a leading VSAT service provider’s office in Bangalore,
discussing the Gujarat earthquake, when this phone call came. The caller, a
senior officer of the VSAT Service Providers Association of India, wanted to
know if this company had any existing VSAT networks in that area or if they
could set up a few VSATs at the earliest, so that some communication between the
quake affected areas and the rest of the country could be started. The caller
said that the government officials have promised that no regulations would come
in the way, as this was an emergency situation. After the conversation was over,
my friend laughed as well as sympathized. For a long time, VSAT service
providers have been demanding that policies be liberalized for better and
simpler communications.
An almost similar story was repeated at the office of a Calcutta based radio
trunking equipment vendor, just a few days after the Calcutta Airport incident
in which a police constable went on a shooting spree. It was only after this
mishap that police authorities woke up, and were now insisting that a radio
trunking network for airport security be set up within no time.
Why do we have to wait for calamities? After many of the serious rail
accidents in the recent past, there were several communication projects that
were to be taken up for railway safety. Nobody has heard anything about them
after that. One big reason is that high profile task forces and groups of
ministers seem to be the only things we know how to set up. We are trying the
top-down approach, when it should actually be the bottom-up. Groups should be
set up at operational levels, comprising of people who will actually use the
communications networks. Their recommendations should then be acted upon.
Coming from God-sent calamities to man-made calamities, these days, one has
also been hearing a lot about the current economic slowdown hitting infotech
too. It is true as far as PCs, peripherals and software are concerned. Vendors
in the networking and communications segment are, however, talking of a 50
percent plus growth. Their explanation is that it is consolidation time in the
market, and organizations are trying to better utilize their investments in IT
(by improving networking and communications) rather than buying newer PCs and
software. Several new areas are also opening up–such as communications enabled
services and telecom services. It’s therefore time to make merry and look
forward to a challenging, yet positive, growth ahead.