Mphasizing on Security

MphasiS is an EDS company that supports the Global 1,000 companies around the

world to improve their business processes. MphasiS brings to its clients a

credible and experienced global leadership team, driving service delivery

through the next generation global delivery model.

The strength of the company lies in its ability to provide integrated

solutions involving infrastructure technology, application development, and

business process outsourcing capabilities. The convergence of technologies such

as Web services, workflow software, and business performance monitoring, along

with business intelligence and customer focus, drive MphasiS' services delivery

offerings.

Facing Challenges



Ever-evolving IT services businesses cannot meet the expense of network

failure or security infringement. In today's environment, as customer and

service portfolios increase, threats also increase. This is a big challenge for

MphasiS, which services customers in financial services, healthcare,

communications, transportation, consumer and retail, and governments across the

globe.

For the all-inclusive protection of information and assets, MphasiS wanted to

endow with perfect threat detection and response for the assets deployed in

centers that cater to their key clients.

Besides threat management, MphasiS also wanted to eliminate manual log

examinations, which were troublesome and time consuming for the security staff.

“The protection of information and assets is crucial to our business, and we

need to ensure threat protection. We also want to offer manageable access

options for our clients to access the networks,” says Surajit Sarkhel, associate

leader, Global Information Security, MphasiS.

Network Solution



Lastly, MphasiS has finely tuned internal compliance standards as well as

strict adherence to external audits, which have to be met. After a series of

in-depth discussions and evaluations with the MphasiS team, Cisco recommended a

solution that included the deployment of the Cisco IPS, Cisco ASA, Cisco

Security Manager products, and Cisco Security Monitoring Analysis, and Response

System (MARS).

Cisco Security MARS appliances aggregate and synthesize massive amounts of

network and security data and use intricate event correlation and validation

intelligence to help administrators more effectively identify and respond to

threats.

The company's IPS provides threat detection and improved response with

signature and network anomaly detection, assuring greater detection of known and

unknown threats. The company's Security Manager was recommended to provide the

solution for configuring firewall, VPN, and IPS policies of Cisco Security

appliances etc.

Business Outcome



This solution proved to be very beneficial for MphasiS. Commenting on the

business results, Sarkhel says, “With our assets and information protected now,

we have noticed an increase in workforce productivity and efficiency as less

manual intervention is required.”

“With increased security and availability in the network, we believe there

will be significant reduction in downtime due to the comprehensive threat

detection and response. This, in turn, will impact employee efficiency and

customer service engagements, all leading to a competitive advantage in the

market,” says Mahesh Gupta, business development manager for Security, Cisco,

India & SAARC, while commenting on the engagement with MphasiS.

Today, MphasiS, its global delivery centers, customers, and partners are all

benefiting from its state-of-the-art business network and network defenses. Not

only does this simplify threat management by reducing the need for manual

intervention, it also automatically labels false alarms by improving visibility

and response to threats.

Arpita Prem



arpitap@cybermedia.co.in