Huawei opens 17 exclusive service centers in India

NEW DELHI: Chinese smartphone maker Huawei has launched 17 exclusive service centers pan India in order to further strengthen their after sales services for their mobile handsets.

This is in line with Huawei’s strategy to provide a consumer centric after sales experience to all their customers.

"These new Exclusive Service Centers are located in prominent locations and will provide first-class support and repairs for Huawei/honor devices exclusively. These state-of-the-art centers will ensure less waiting and faster turnaround time with guaranteed quality repair. Equipped with the best in class amenities, these exclusive service centers are manned by Service Personnel’s providing professional, dedicated one-stop service for customers, through strict trainings and certification requirements," a statement said.

Other than handsets repair, replacement, hardware and software check and updates, Huawei exclusive service centers will also provide appointment booking, free recycling of your waste mobile phones and other electronics products and special service for the selected model user (VIP Services).

P Sanjeev, Vice President Sales, Huawei India-Consumer Business Group, said, “Huawei will continue to invest in building a strong foundation of world-class service centers offering additional piece of mind to our customers.”

For the digital users, Huawei has also launched an app called ‘HiCare’ which allows customers to register their device, find nearby service stations, schedule a call back or opt for an online chat to fix their issues. The HiCare App comes pre-loaded on both Huawei & Honor devices and can also be downloaded via Google Play store. The app also provides customers with tips to better manage their devices.

These exclusive service centers are located in Bangalore, Chennai, Cochin, Indore, Pune, Mumbai, Ahmedabad, Jaipur, Delhi, Gurgaon and Ludhiana. Apart from these Huawei also has 250 authorized service centers.