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1 THE NET
A
Revolution Called Internet
No other concept of communication and
information sharing has had the effect in the last few centuries
as Internet has had. The technology that was snubbed chaotic once
upon a time now transcends national boundaries, cultures, caste,
creed, religion, and so on. Internet has now moved from being a
concept/technology to become a culture by itself. In the process,
weeding away proprietary and obsolete technologies. It has also
paved the way for many newer technologies–more open and
scalable–to be developed. This convergence-based technology
has come a long way in so short a period of time. Obliterating
the thin lines dividing voice, data, and multimedia and giving
birth to new ways of thinking and doing business.
color="#FFFFFF">Of What Importance Is The Net To |
||||||
color="#000040" size="1">Microsoft’s Internet forays in 1996-97 |
||||||
Product announcements |
Technology initiatives |
Internet commerce properties |
On-line media plays |
Browser bundling deals |
Licensing deals and investments |
Full acquisitions |
FrontPage 97 |
ActiveX | Expedia |
Slate | AT&T | JavaSoft | eShop |
Visual Studio 97 |
CDF | Investor | MSNBC | ISPs | Comcast | NetCarta |
Site Server |
DHTML | CarPoint 2.0 |
Sidewalk | AOL | RealNetworks | Interse |
Visual InterDev |
COM+ | MSN 2.5 |
MSN 2.5 | Apple | Inktomi | WebTV |
Internet Explorer 4.0 |
 |  |  | Lotus | Lycos | Dimension X |
IIS 3.0 |
 |  |  |  |  | Vxtreme |
WebTV Plus |
 |  |  |  |  | Hotmail |
"Find me a business
that’s not on the Web and I’ll show you a business
that’s out of touch with the future,"Michael
Dell, founder and chairman, Dell Computer Corp.Dell Computer sells one-third of its
products on the Net, and is the third biggest PC vendor in
the world.Â
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INTEGRATION
Time To
Integrate
Enterprises have become more organic in nature.
They today are synthesized systems with sub-systems and
sub-functions–all integrated into one whole process. The
challenge today is to make boxes and processes join hands to give
the user the best possible throughput. The growth of integration
business is a sign of the way integration is driving the
corporate networks. Functionality and cost are not anymore the
most important things for corporates. What they are increasingly
searching for is a network which suits them the most–a very
personal network which meets their unique needs in the best
possible manner.
color="#FFFFFF" size="3">Some Food For Thought | ||
 | color="#FFFFFF" size="2">Generosity begets prosperity |  |
 | color="#FFFFFF" size="2">Open systems win over time |  |
 | color="#FFFFFF" size="2">Don't predict the future |  |
 | color="#FFFFFF" size="2">There's safety in speed |  |
 | color="#FFFFFF" size="2">No one is as smart as everyone |  |
Â
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TECHNOLOGY CONSOLIDATION
size="4">
Less Is Beautiful,
Simple Is Charming
Infrastructure which does not wreck one’s
brain and pocket is what corporates are after. Yes, too much
technology is a pain. It involves heavy investment and
complicated procedures. Taboos in today’s lean and mean
organizations. Hi-tech do not necessarily give way to hi-revenue.
A move to reduce complexity of networks is manifested in fewer
protocols, fewer interfaces, fewer boxes, fewer lines, fewer
management systems, and fewer suppliers. Lesser and simpler
technologies mean lesser costs and easy upgradability. Also more
time to be focused on business than on infrastructural problems.
"Changing customer requirements for global intranet solutions require a centralized approach to networking functionality on standards,"
color="#FF0080" size="2">Lucinda Borovick, manager, |
Â
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BUSINESS PROCESS
Hello
Business!
The network is climbing up the
value chain from just being a physical part of the corporate to
become the enabler of smooth business processes. It is once more
business that is taking centrestage. Everything is designed and
fitted into the whole cycle of entities that forms a corporate.
The goal is but one–success in business. Technology affects
people, people effect technology–either for the good or the
bad. But technology and people must affect business only for the
good, if the corporate has to survive. So having just a physical
network of boxes is not enough. The network that corporates
require today is a network of people, a network of ideas, a
network of efforts–a network that best helps corporate do
good business, to be precise.
Â
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FUNCTIONAL FREEDOM
Prescribed Functions
Are A No!
As employees get empowered, they are demanding
flexibility and functionality in work and resources. Knowledge
workers increasingly work whenever they prefer to and from
wherever they prefer to. Executives today work and communicate
through various means. Through slide presentations,
videoconferencing, through plain meeting, through advertising,
etc. In all, electronics has become an undividable part of
day-to-day life, especially business. It is this which has pushed
networks head-on towards enabling multiple applications to
facilitate the varied functionalities and needs of users.
Convergence of technologies is without any doubt driven by this.
The user wants his box to deliver voice, data, and video–be
it information or communication.
"Organizations must shift
from patriarchy to partnership focusing on shared power,
interdependence, and co-operation instead of control,"J Wetherbe
Wetherbe is Federal Express Professor of
Excellence and director, Center of Cycle-Time Research at the
University of Memphis.Â
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SMALL/SINGLE-USER SITE
size="4">
Out Of Sight. Not Out
Of Mind!
Independence, mobility, and need for wider
presence are the factors contributing to the emergence of small
teams, small units, mobile employees, and Small Office Home
Office (SOHO). One idea that is getting immensely popular among
corporates is to be more closer to customers. Employees are
expected to spend a lot more time with their clients.
Technologies which enable one to go out in the field and yet
remain in touch are increasingly getting popular among
corporates. This force is the driver which has influenced
networking no end. Right from modes of access like remote access
technologies and virtual private networks to very
mission-critical applications like Sales Force Automation (SFA),
businesses are looking to give employees the room and freedom to
innovate and execute–at one cost, performance.
Corporate Culture What Still Differentiates Us From Them |
|
1. | The PC is still a prerogative of the bosses–Internet even more so. |
2. | It is still 9-to-5 routines for most of our employees. Only a few have realized the value of freedom in workplace. |
3. | Investment in communications is still a liability. |
4. | Hierarchy is yet to go, in majority of corporates. |
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CHANNEL
The Channel Effect
hspace="0" vspace="3" width="236" height="154">
size="2">Let manufacturers concentrate on their R&D and
production. And let others do the selling. To some this may sound
good, to others it may not. But channel factor is one which
neither vendors nor users can simply ignore in today’s
scenario. It is just not realistic for a Compaq to support every
user of a Compaq PC. As demand for different network devices
increases not alone in terms of numbers but also geographically,
channels are seeing fast growth. Regional companies are
increasingly depending on the value-added resellers to give them
value for money for the things that they buy. This they demand
not only through authenticity and functionality of the boxes that
they buy, but also through support like customization,
maintenance, and upgradation. The impact this force has had on
corporate networking is clear to everyone. The fact is that OEMs
today direct more and more end users to channels than ever
before.
"Today, more than 80
percent of network users buy from channels,"Pierre
Danon, president, Xerox Channels GroupÂ
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SALES RELATIONSHIP
Marriages Are Certainly
In
Long-term is in vogue today. Network devices
are not consumer goods which are bought, used, and forgotten.
Maintenance and upgradation are an utmost essentiality.
Precisely! Corporate networks need to be constantly looked after.
On the other hand, companies increasingly want to get on with
business–and have lesser time and money to spend on
infrastructure. Here, the customary sell-and-run methods are
giving way to sell-maintain-sell methods. A win-win situation for
both seller and buyer, going in for long-term marriage-like
relationships, is the new in thing in infrastructure purchasing.
Â
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KNOWLEDGE
It’s Not Data,
Stupid! It’s Knowledge
Systems that support knowledge is what
enterprises require—especially in a world of information
glut. Corporates are realizing the need of leveraging the
knowledge in people to achieve more market impact. Harnessing
core competency—collective knowledge—is the buzzword
today. Networks now-a-days resemble more of small knowledge pools
bound to each other—sharing skills, problems, and a common
pursuit. Tomorrow, competition is bound to increase. And in such
a situation, the IS departments of corporates will have to move
from merely supporting processes to providing systems that
support competencies.
"You’ve got to be
experimenting like a maniac all the time or you’re going
to be eaten for lunch,"Tom
Peters, management guruTom Peters, author of bestsellers like
"Liberation Management" and "Thriving On
Chaos", is regarded as the father of post-modern
management.
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SPEED
Zoom Goes The Network
Speed is the one thing
coroporates value most in today’s fast world. This makes
corporates aggressive and help them to be ahead of competition.
People want more time on thought process than rather on
execution. A real fast execution is what is preferred today. Go
slow is definitely out. Delivery is what counts. Companies
increasingly appreciate smartworking rather than hardworking.
Technology has all the way been affected by this distinct need.
Pentium chips and Gigabit networks are just some of the
manifestations.
color="#FFFFFF">Web Resources | |
Forrester Research |
www.forrester.com |
Brint |
www.brint.com |
CIO | magazine www.cio.com |
Gartner Group |
www.gartner.com |
Techweb | www.techweb.com |
Datamation | www.datamation.com |
Insight | www.insight-corp.com |
Nareshchandra Laishram and
Ishan Ranjan