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Datacraft RPG

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VoicenData Bureau
New Update



FACTSHEET

CEO: Lynette Saldanha



Address: Dubash House


15, JN Heredia Marg


Ballard Estate, 


Mumbai — 400 001


Tel.: 022-2616378/2623906


Fax: 2673036




 
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One

of the most focussed "network integration" companies,

Datacraft RPG almost doubled its business in 1999-00 by

leveraging on the buoyancy in the ISP market and deployment of

large networks. The lion's share of 55 percent came from the

"happening" carrier (read ISP) segment.

The preference for

Datacraft is because its parent company, Datacraft Asia has

handled most of these technologies around Asia. So the company

is already comfortable in technologies that other Indian

integrators have just started learning. It tries to transfer

this in-house expertise to its



engineers in India.

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It has been able to get

business and retain best technical teams because of its focus on

network integration. Coupled to it is its excellent relationship

with its principal Cisco, for which it is a preferred partner in

the Asia Pacific. It is also a Cisco Training Partner and has

already trained 1,000 people in the last three years. For that

matter, Datacraft RPG has the biggest pool of Cisco certified

engineers.

The company bagged a

majority of projects from A category ISPs. Noteworthy among them

are expansion and upgradation of:

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  • Satyam

    network based on WAN switches

  • Backbone and

    access network for VSNL

  • End-to-end

    networking for BSES, Pioneer Online, and Ontrack Delhi

Other major projects

included integration of LAN at GE call centre in Gurgaon,

a datacenter for CitiBank based in Delhi, WAN network for

Stock Holding Corp. of India Ltd, and billing and customer care

solutions for Hughes Ispat and Hutchison Max. The company did

good business by implementing contracts for Cognizant

Technology, Emphasis Software, Think Systems, Baan IT Park, and

STPI, Delhi.

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The company has a

leadership position in implementation of cable ISP projects in

the country. Datacraft has built network for Siti Cable, a

subsidiary of Zee TV in two locations in Delhi and Bangalore for

10,000 subscribers each; Hathway Network, a Raheja Group company

in Mumbai and Pune for 10,000 subscribers; and Incable, a

Hinduja group company. Datacraft's facilities management

clients include Reliance, Mahindra & Mahindra, and VSNL.

It formed a separate

consultancy division for project designs and network planning.

With demand for call centres picking up, it is planning to be

more aggressive on that front. The company also has plans to

provide full support to companies who plan to build network

infrastructure by integrating their supply-chain management,

knowledge management, and customer relationship management to

carry out e-commerce.

However, its real challenge will be to

prove itself as a credible integrator in the traditional carrier

segment (fixed/cellular), traditionally dominated by the telco

equipment vendors.

Growth in the isp

market and setting up of networks by corporates helped it double

its turnover figures.

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