Capillary Technologies partners with Razorpay to launch integrated mobile wallet for retailers

BENGALURU: Capillary Technologies, the commerce platform solutions company that empowers retailers to increase their customer reach, sales volume and loyalty, has launched its integrated wallet payment solution for retailers and brands. The company has tied up with Razorpay to facilitate retailers to manage multiple accounts linked to stores and franchise complaint.

Retailers will be able to transact using payment methods other than cash, when everybody is facing a cash crunch and the retailers facing issues with transaction failures. The company took this step following the Government’s initiative, wherein Rs 500 and Rs 1000 currency notes were removed from their status of legal tender.

The solution is built taking into consideration existing billing workflows and operations. Capillary intends to extend retailers maximum benefits of receiving the payments through wallet without worrying about changing their business processes that are already in place.

Speaking on the launch, Abhijeet Vijayvergiya, Vice President and Country Head- India, Capillary Technologies, commented, “In India, 18 per cent of the GDP is driven by cash, making India one of the most cash-dependent countries in the world. The digital revolution is already here with close to 400 million users going online and 1 out of 4 Indians carrying a smartphone. We power 20,000 stores, host 150 Million users, process millions of monthly eCommerce transactions on our Omni-channel Platform. We process more than 10% of the organized retail in India.”

The Wallet will be pre-integrated with multiple POS systems to r educe complexity. Retailers can link multiple bank accounts mapped to different stores and also easily manage scenarios where stores are managed by franchises. Retailers can also leverage CRM data to send personalized offers and coupons to customers through mobile wallets.