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Capgemini launches enhanced Industrialized Management Services Center in Chennai

Capgemini has announced the launch of its digitally-enabled Industrialized Management Services Center (iMSC) in Chennai.

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VoicenData Bureau
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Capgemini

CHENNAI: Capgemini has announced the launch of its digitally-enabled Industrialized Management Services Center (iMSC) in Chennai.

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Capgemini says that its new iMSC combines industrialization and innovation with business value creation to help enterprises align technology implementation to better support business goals and long term strategy.

The new Chennai iMSC offers a collaborative approach that brings together Capgemini’s proven next-gen Application Development & Management (ADM) platform 1, consulting frameworks and methodologies and digital Centres of Excellence (CoEs). In addition, an integrated partner ecosystem will drive process innovation and business transformation while delivering required delivery levels for Managed Services.

Speaking on the launch, Kishor Chitale, Head – Local Business Services, India & Middle East, Capgemini said, “We have been working closely in the domestic market with customers across industries in retail, manufacturing, automotive, and large conglomerates, among others. The newly launched iMSC is strategic to our India growth plans in digital. The center brings together a wide range of Capgemini global services under a single umbrella to enhance the customer experience while helping them realize their digital transformation goals.”

An end-to-end model additionally brings in automation levers including sector-insight rich Automation Bots to identify and terminate revenue leakage for clients and reduce the overall ADM workload. Further, superior industrialization and flexibility in staffing, pricing and delivery models will also reduce the cost of ownership of the customer’s application portfolio. The center hosts real-time analytics and dashboards that promise to redefine customer experience.

capgemini industrialized-management-services-center imsc
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